1. Introduction
Welcome to Get on Global, operated by Levitation Infotech LLP ("Company," "we," "our," or "us"). Get on Global is an AI-powered autonomous hiring platform that leverages artificial intelligence to revolutionize talent acquisition through intelligent candidate screening, matching, and onboarding processes.
Data Controller: Levitation Infotech LLP
LLPIN: ABA-5015
GSTIN: 09AAJFL9348M1ZG
Registered Address: 38 A, E4, Udyog Vihar, Sector 82, Noida, Uttar Pradesh, India - 201304
This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal data when you use our Platform, whether as a job candidate, employer, or visitor. We are committed to protecting your privacy and ensuring transparency in our data practices in compliance with applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000, and associated rules.
By using Get on Global, you consent to the data practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Platform or Services.
2. Information We Collect
2.1 Candidate Data
- Personal Information: Name, email address, phone number, location, date of birth, gender, photograph, government ID numbers (if voluntarily provided)
- Professional Information: Resume/CV, work history, education, skills, certifications, portfolio links, professional references
- Assessment Data: Responses to skill assessments, AI interview recordings (video, audio, and transcripts), personality evaluations, cognitive assessments
- Preference Data: Job preferences, salary expectations, location preferences, work arrangements (remote, hybrid, on-site), availability
- Communication Data: Messages exchanged with employers, support tickets, feedback, and correspondence through the Platform
2.2 Employer Data
- Company Information: Company name, industry, size, location, registration details, contact information, company description
- Job Posting Data: Job descriptions, requirements, qualifications, compensation details, hiring criteria, application questions
- User Account Data: Login credentials, user roles, permissions, activity logs
- Billing Information: Payment details, billing address, GST/tax identification numbers, transaction history
2.3 Automatically Collected Data
- Technical Data: IP address, browser type and version, device information, operating system, screen resolution, unique device identifiers
- Usage Data: Pages visited, time spent, click patterns, search queries, features used, navigation paths
- AI-Generated Data: Compatibility scores, skill assessments, match recommendations, behavioral patterns derived from your use of the Platform
- Cookies and Tracking: Session data, preferences, authentication tokens, analytics data
3. How We Collect Information
- Direct Collection: Information you provide through account registration, profile creation, job applications, forms, uploads, and direct communication with us
- Automated Collection: AI analysis of resumes, behavioral tracking, usage analytics, and performance monitoring through cookies and similar technologies
- Third-Party Sources: Information from social media platforms (with your consent), job boards, verification services, and background check providers (where applicable)
- AI Processing: Inferences and insights generated by our AI systems based on data you provide and your interactions with the Platform
4. How We Use Your Information
4.1 Primary Purposes
- Platform Services: To provide, operate, and maintain our hiring platform and related services
- AI Matching: To power intelligent candidate-job matching using machine learning algorithms
- Screening & Assessment: To enable automated candidate evaluation, skill verification, and AI-powered interviews
- Communication: To facilitate interactions between candidates and employers, and to communicate with you about your account and our Services
- Account Management: To create, maintain, and secure your user account
4.2 Secondary Purposes
- Platform Improvement: To enhance AI models, user experience, and service quality through anonymized data analysis
- Analytics: To understand how users interact with our Platform and identify areas for improvement
- Marketing: To send promotional communications about our services (with your consent where required)
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Security: To detect, prevent, and address fraud, abuse, security issues, and technical problems
4.3 Legal Bases for Processing (DPDP Act & GDPR)
- Consent: Where you have explicitly agreed to the processing of your personal data
- Contract Performance: Where processing is necessary to provide our Services to you
- Legitimate Interest: For Platform security, fraud prevention, service improvement, and business operations
- Legal Obligation: Where we are required to process data to comply with applicable laws
5. Data Storage and Security
5.1 Security Measures
- Encryption: AES-256 encryption for data at rest and TLS 1.3 for data in transit
- Access Controls: Role-based access with multi-factor authentication for all administrative access
- Infrastructure: Secure cloud infrastructure with industry-standard security certifications
- Monitoring: Continuous security monitoring, intrusion detection, and incident response procedures
- Audits: Regular security assessments and vulnerability testing
5.2 Data Location
Your data is primarily stored in secure data centers located in India. We may also use data centers in other jurisdictions for backup, disaster recovery, and service optimization. Where data is transferred outside India, we ensure appropriate safeguards are in place in compliance with applicable data protection laws, including the DPDP Act, 2023.
5.3 Reasonable Security Practices
In compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, we implement comprehensive security practices and procedures to protect sensitive personal data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
- Active Accounts: Data is retained while your account remains active and for a reasonable period thereafter to provide our Services
- Inactive Accounts: Personal data will be deleted or anonymized after 3 years of account inactivity, subject to legal requirements
- Legal Requirements: Some data may be retained longer as required by tax laws, accounting requirements, or other legal obligations (typically up to 7 years for financial records)
- Anonymized Data: Aggregated, non-identifiable data may be retained indefinitely for analytics and Platform improvement
- Deletion Requests: Personal data will be deleted within 30 days of a verified deletion request, except where retention is required by law
- AI Interview Recordings: Video and audio recordings are retained for up to 12 months unless earlier deletion is requested
7. Information Sharing and Disclosure
7.1 Authorized Sharing
- Employers: Candidate profiles, applications, and assessment results are shared with employers for positions you apply to (with your knowledge)
- Service Providers: Third-party vendors who assist in Platform operations, including cloud hosting, payment processing, email delivery, and analytics
- AI Service Providers: Third-party AI services that process data to provide AI-powered features (subject to appropriate data protection agreements)
- Professional Advisors: Legal, accounting, and other professional advisors as necessary
7.2 We Do NOT Sell Your Data
Levitation Infotech LLP does not sell, rent, or trade your personal data to third parties for their marketing purposes.
7.3 Required Disclosure
We may disclose your information when required by law, court order, government request, or to protect our rights, property, or safety, or that of our users or the public. We will notify you of such disclosure where legally permitted to do so.
8. Your Privacy Rights
8.1 Rights Under DPDP Act, 2023 (India)
As a Data Principal under the Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to Access: Request information about what personal data we process and obtain a copy
- Right to Correction: Request correction of inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data (subject to legal requirements)
- Right to Withdraw Consent: Withdraw consent for processing where consent was the legal basis
- Right to Grievance Redressal: Lodge a grievance with our Grievance Officer and, if unresolved, with the Data Protection Board of India
- Right to Nominate: Nominate another person to exercise your rights in case of death or incapacity
8.2 Rights Under GDPR (EU/EEA Residents)
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your data
- Objection: Object to processing based on legitimate interests
- Automated Decision-Making: Not be subject to decisions based solely on automated processing
8.3 How to Exercise Your Rights
To exercise any of your privacy rights, please contact our Grievance Officer at privacy@getonglobal.com or use the settings in your account dashboard. We will respond to your request within 30 days. We may require identity verification before processing your request.
10. International Data Transfers
As a global platform, we may transfer your personal data to countries outside India for processing. We ensure adequate protection through:
- Adequacy Decisions: Transfers to countries recognized as having adequate data protection
- Standard Contractual Clauses: EU-approved contracts for international data transfers
- Data Protection Agreements: Binding agreements with service providers ensuring equivalent protection
- DPDP Act Compliance: Transfers in accordance with the Digital Personal Data Protection Act, 2023 requirements (once rules are notified)
11. Children's Privacy
Get on Global is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 18 without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately at privacy@getonglobal.com.
12. Sensitive Personal Data
We may process certain categories of sensitive personal data as defined under Indian law, including:
- Biometric data (facial recognition during AI interviews)
- Financial information (for payment processing)
- Health information (only if voluntarily disclosed in resumes)
Such data is processed only with your explicit consent or as permitted by law, and is subject to enhanced security measures in compliance with the IT (Reasonable Security Practices) Rules, 2011.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable laws. We will notify you of material changes through:
- Email notification to registered users
- Prominent notice on the Platform
- Updates to the "Last Updated" date at the top of this Policy
Material changes will take effect 30 days after notice is provided. Continued use of the Platform after changes take effect constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Company Name: Levitation Infotech LLP
Brand Name: Get on Global
Privacy Email: privacy@getonglobal.com
General Support: support@getonglobal.com
Mailing Address:
38 A, E4, Udyog Vihar, Sector 82
Noida, Uttar Pradesh 201304
India
15. Grievance Officer
In accordance with the Information Technology Act, 2000, IT Rules, 2011, and the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address your concerns regarding data processing:
Grievance Officer: Data Protection Officer / Compliance Team
Email: grievance@getonglobal.com
Address:
Levitation Infotech LLP
38 A, E4, Udyog Vihar, Sector 82
Noida, Uttar Pradesh 201304
India
Response Time: Grievances will be acknowledged within 24 hours and resolved within 15 days from the date of receipt, in accordance with applicable laws.