Position Title: Data Analyst - KPO Tier: Tier 3 Role: A Management Information System representative designated to capture, collate, present weekly/ monthly business reviews, ad hoc reports, score cards and maintain dashboards for the functional groups.

Key Responsibilities Strategical :

Awareness of the entire reporting involved at each vertical.
Incorporate learning objective of introducing automation through reporting.
Proficient user of the basic tool needed for reporting in Google environment.

Tactical

Facilitate problem solving and collaboration.
Familiarize the team with the customer needs, specifications, targets, standards, techniques and tools to support performance.
Intervene when necessary to aid the group in resolving issues.
Ensure deliverables are achieved to satisfy the reporting or visual requirements.
Assist the studio team with the dashboard assignments.

Operational

Work with functional managers to obtain necessary resources to support the objective of a report.
Escalate cases of data scrubbing, date massaging and data misses to the Business Excellence Manager.
Timely completion of the reporting and presentations with utmost accuracy.
Establish meeting times, places, agendas and document the same with proper communication channels.
Keep the reporting manager informed of task accomplishment, issues and status.
Client updates to the process to be closed within the scheduled time.
High proficiency in Verbal /Written English.
Mandate knowledge of MS Office tools, MYSQL, VBA, G Suite and Advanced Excel.
A clear communicator through all media.
Passionate over data.
Strong Organization Skills.
Beginner/Practitioner in R language/Python. Basic Business Analytics, intermediate to advanced SQL skills, App scripts.

Data Analyst - Kpo

Job description