Hubspot Implementation Engineer

HubSpot Implementation Engineer

Location

Kolkata

Employment Type

Full-time

Experience Level

3 to 7+ years

Role Overview

The HubSpot Implementation Engineer will be a core member of the India delivery team, responsible for designing, configuring, and deploying HubSpot CRM solutions for global clients. The role focuses on high-quality execution, process adherence, data integrity, automation, and seamless collaboration with onshore stakeholders, solution architects, and client-facing teams.

This position requires strong technical depth in HubSpot, structured documentation skills, and the ability to deliver enterprise-grade CRM solutions within defined scopes, timelines, and quality benchmarks.

Key ResponsibilitiesHubSpot Implementation & Delivery

• Execute end-to-end HubSpot implementations across Sales Hub, Marketing Hub, Service Hub, Operations Hub, and CMS Hub
• Configure pipelines, lifecycle stages, properties, custom objects, and automation as per approved solution design
• Implement role-based permissions, teams, and data governance aligned with client security and compliance requirements
• Follow internal delivery frameworks, SOPs, and quality checklists

CRM Automation & RevOps Enablement

• Build and optimise workflows for lead assignment, deal progression, task automation, SLA enforcement, and notifications
• Implement lead scoring models and lifecycle automation aligned with client sales and marketing processes
• Configure email templates, sequences, playbooks, forms, and landing pages
• Support multi-region sales structures, time-zone aware routing, and workload balancing logic

Data Migration & Integrations

• Perform structured data migration from legacy CRMs, spreadsheets, or third-party platforms into HubSpot
• Ensure data cleansing, deduplication, validation, and historical accuracy
• Implement integrations using native HubSpot connectors or middleware platforms
• Coordinate with backend or API teams for custom integrations where required

Reporting & Analytics

• Build standard and custom dashboards for sales, marketing, and service performance
• Configure pipeline, funnel, attribution, and forecasting reports
• Ensure reporting accuracy through clean data models and validation checks

Client & Onshore Collaboration

• Work closely with onshore consultants, project managers, and solution architects
• Participate in requirement clarification calls and internal solution walkthroughs
• Provide timely status updates, risk identification, and dependency tracking
• Support client UAT cycles and post-go-live stabilisation

Required Skills & ExperienceTechnical & Functional Skills

• Strong hands-on experience with HubSpot CRM and its core hubs
• Solid understanding of CRM data structures, workflows, and automation logic
• Experience with data migration, CSV mapping, and data validation
• Exposure to integrations, APIs, or automation tools
• Strong reporting and dashboard configuration skills

Delivery & Process Skills

• Experience working in offshore or global delivery models
• Strong adherence to timelines, documentation standards, and quality benchmarks
• Ability to work within defined scopes and change management processes
• Familiarity with Agile or milestone-based delivery frameworks

Communication & Behavioural Skills

• Clear written and verbal communication in professional English
• Ability to collaborate with global stakeholders across time zones
• Detail-oriented, disciplined, and execution-focused mindset
• Strong ownership and accountability for assigned deliverables

Preferred Qualifications

• HubSpot certifications (Sales, Marketing, Service, or Operations Hub)
• Experience supporting UK, US, or EU clients
• Exposure to RevOps, B2B sales processes, or SaaS delivery
• Familiarity with middleware tools such as Make or Zapier
• Prior experience in an IT services or consulting organisation

Job Types: Full-time, Permanent

Benefits:

• Flexible schedule
• Health insurance
• Provident Fund

Ability to commute/relocate:

• Salt Lake, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• HubSpot: 3 years (Preferred)

Work Location: In person