We are seeking a highly skilled Customer Support representative to join our team in Panchkula, Haryana. As a Customer Support specialist, you will be responsible for providing exceptional support to our customers via chat and other communication channels. This is a full-time, on-site position.

Key Responsibilities:

Provide top-notch customer support through chat, email, and other communication channels
Manage multiple concurrent chats simultaneously while maintaining a high level of quality and efficiency
Troubleshoot and resolve customer issues in a timely and professional manner
Demonstrate strong problem-solving abilities and think critically to resolve complex issues
Collaborate with internal teams to provide comprehensive solutions to customers

Requirements:

1-3 years of experience in customer support or a related field
B2-C1 English proficiency (strong written and verbal communication skills)
50+ WPM typing speed
Ability to manage 3+ concurrent chats
Strong problem-solving abilities and analytical skills
Excellent multi-tasking and time management skills

What We Offer:The company offers a dynamic work environment with a focus on employee growth and development. While salary information is not provided, we encourage motivated individuals to apply and discuss compensation details during the interview process.

Customer Support

Job description