Front Office Assistant

We are seeking a highly organized and detail-oriented Front Office Assistant to join our team at Holiday Inn Express T3 Airport, New Delhi. As the first point of contact for our guests, you will be responsible for ensuring a warm and welcoming experience. This is a full-time, on-site position located in New Delhi, India.

Key Responsibilities:

• Greet and welcome guests, providing a warm and friendly experience
• Manage the front desk area, ensuring it is clean, organized, and well-maintained
• Handle guest check-in and check-out processes efficiently and accurately
• Respond to guest inquiries and resolve any issues or concerns in a professional and courteous manner
• Maintain accurate records and reports, including guest information and room assignments

Requirements:

• 1 year of experience in a similar role, preferably in a hotel or hospitality setting
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask with ease
• Basic computer skills and proficiency in hotel management software
• High school diploma or equivalent required

We offer a competitive salary range of INR 18,000 - 20,000 per month. Our office culture values teamwork, respect, and a commitment to excellence. If you are a motivated and customer-focused individual, we encourage you to apply.