Operations Manager

Job Title: Operations Manager
Location: Pune | Full-time

ProPlus Data
ProPlus Data is a B2B data intelligence company powering GTM teams with accurate contact data, technographics, firmographics, and presales insights to improve pipeline outcomes. We are looking for an Operations Manager – B2B Lead Generation to lead and scale our Presales and Contact Data teams, drive operational excellence, and ensure high-quality, SLAdriven delivery across B2B data and lead generation programs.

What You’ll Do
• Own end-to-end operations for Presales and Contact Data teams
• Ensure accurate, timely delivery of B2B leads, buying groups, and account intelligence
• Drive quality across contact data, firmographic, and technographic enrichment
• Track and improve productivity, accuracy, TAT, and SLA adherence
• Strengthen processes, SOPs, and workflow efficiency
• Lead, coach, and develop high-performing operations teams
• Act as the operations point of contact for internal stakeholders and delivery escalations

What You Bring
• 5+ years of proven experience in B2B DaaS or SaaS environments
• Strong understanding of B2B lead generation, presales operations, and data delivery
• Hands-on experience with technographics and firmographics
• Experience managing multi-team operations with clear performance metrics
• Strong analytical, process, and people management skills
• Ability to balance speed, scale, and data quality

Why ProPlus Data
• High-ownership role in a growing B2B Data & Insights organization
• Opportunity to shape and optimize core delivery operations
• Performance-driven, quality-focused work culture