Analyst – Database And Analytics
Lebanese American University NY
Job description
About LAU
The Lebanese American University (LAU) is a premier institution of higher education with campuses in Beirut and Byblos, and a global footprint through its New York office. Under the leadership of President Dr. Chaouki Abdallah and a visionary Board of Trustees, LAU is preparing to launch a transformative capital campaign that will secure the university’s long-term sustainability, expand student access, and strengthen its role as a driver of national progress in Lebanon.
LAU is deeply committed to being an impactful university—one that not only delivers academic excellence but also serves as a beacon of hope and opportunity for Lebanon and the region. Through its teaching, research, and outreach, LAU empowers students, supports communities, and contributes to rebuilding the nation’s future.
About the Office of Advancement
The Office of Advancement is undergoing a bold transformation to support LAU’s most ambitious philanthropic era. Under the leadership of a newly appointed Vice President for Advancement—who works closely with LAU’s new President and travels regularly between Beirut, New York, and key global regions—the office is being restructured to align with the university’s capital campaign and long-term strategic goals.
The Advancement division includes a highly capable CRM/Data Analytics team that ensures the integrity, usability, and strategic application of donor and alumni data to support fundraising, engagement, and stewardship.
Position Summary
The Analyst – Database and Analytics will play a key role in supporting LAU’s fundraising and engagement efforts across the United States, Canada, and Latin America. Based in the New York office, this position ensures data integrity and provides analytics to drive strategic decision-making for outreach, engagement, and campaign activities.
The Analyst will collaborate closely with the Beirut-based analytics team and work with the Vice President for Advancement to build fundraiser portfolios, track performance metrics, and maintain a culture of data-driven excellence. This is a growth-oriented role offering exposure to CRM systems, campaign analytics, and cross-functional collaboration within a global advancement team.
Key Responsibilities
- Ensure timely and accurate data entry and record updates in Raiser’s Edge NXT.
- Monitor and maintain data quality standards across CRM systems for outreach and engagement events in the US, Canada, and Latin America; flag inconsistencies or gaps for resolution.
- Assist with deduplication, segmentation, and list generation for email campaigns, events, and stewardship.
- Support the migration and integration of alumni and donor data from external platforms (e.g., VanillaSoft).
- Generate dashboards and reports to track fundraiser activity, portfolio performance, and campaign progress.
- Partner with the VP for Advancement to develop and maintain fundraiser portfolios aligned with campaign priorities.
- Train fundraisers and advancement staff on CRM best practices, data entry protocols, and reporting tools.
- Collaborate with Alumni Relations, Annual Giving, and Advancement Communications to structure data for strategic outreach and engagement.
- Coordinate with Beirut-based CRM and analytics leadership to align global data strategies and support Lebanon team analytics as needed.
- Contribute to documentation of data processes and standards.
Qualifications
- Bachelor’s degree in Data Analytics, Business, Information Systems, or a related field.
- 2–4 years of experience in data analysis, preferably in higher education or nonprofit advancement.
- Proficiency in CRM systems (e.g., Raiser’s Edge NXT) and data visualization tools.
- Strong analytical, organizational, and communication skills.
- Ability to work collaboratively across global teams and manage multiple priorities.
Preferred Attributes
- Interest in philanthropy, higher education, or nonprofit work
- Experience with data visualization tools (e.g., Power BI, Tableau).
- Strong problem-solving skills and attention to detail.
- Eagerness to learn and grow within a mission-driven team.
Pay: $70,000.00 - $100,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person