Sr. Communications And Marketing Manager

About LevelBlue (including Trustwave) LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. Following LevelBlue’s acquisition of Trustwave, some roles may still appear under the Trustwave or “Trustwave, a LevelBlue company” name in legacy systems. These positions will be a part of LevelBlue’s global security organization. Learn more at levelblue.com.

About the Role: We are looking for a strategic and versatile Senior Comms and Marketing Manager to tell LevelBlue’s story from the inside out. In this role, you will own two critical engines of our communications strategy: our Social Media presence and our Internal Communications infrastructure. You will act as the voice of the brand across social channels while simultaneously serving as a key connector for our workforce during times of growth and change. This is an ideal position for someone who loves data-driven social strategy but also cares deeply about employee engagement and culture.

Key Responsibilities

• Social Media & Employee Advocacy

• Strategic Ownership: Architect and execute a multi-channel social roadmap (LinkedIn, YouTube, X) designed to increase share of voice against competitors and drive measurable website traffic.
• Paid & Organic Synergy: Partner with Revenue Marketing to deploy "boosted" campaigns that nurture the funnel, turning social engagement into awareness and leads.
• Employee Advocacy Program: Scale our employee advocacy platform, transforming our workforce into walking billboards to exponentially increase organic reach.
• Performance Analytics: Move beyond vanity metrics; report quarterly on engagement rates, audience growth, and broader impact.

• Internal Communications & Organizational Alignment

• Executive Visibility: Orchestrate high-impact Town Halls, crafting the narrative arc for leadership to ensure clarity on business goals and inspire confidence during rapid growth.
• Change Management: Serve as the communications hub for M&A integrations and organizational shifts, ensuring information flows seamlessly to minimize friction and maintain productivity.
• Culture & Retention: Collaborate with HR to amplify internal wins and values-based stories, directly targeting improvements in employee retention and satisfaction.

• Strategic PR & Marketing Support

• Unified Narrative: Partner with the Director of PR & Communications to drive a strategy where internal messaging aligns perfectly with external and social messaging.
• Media Relations: Support the PR engine with new ideas and support to help secure placements in Tier-1 trade and business publications.
• Crisis Response: Assist in maintaining robust crisis communication playbooks across social and other platforms to protect brand equity during critical incidents.
• Client Newsletter Strategy: Own the end-to-end strategy for the weekly client newsletter. Transform this from a generic update into a value-driven asset that reduces churn and highlights product innovation.

This role is open to candidates legally authorized to work in the United States. At LevelBlue, including teams that previously operated as Trustwave, we support flexible work and bring people together in person for key moments based on role, team, and business needs.

LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law.

To all agencies: Please do not contact LevelBlue or Trustwave employees outside of the Talent Acquisition team. LevelBlue’s policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in place. Any resume submitted outside this process will be considered the property of LevelBlue, and no fee will be paid if a candidate is hired from such a submission.