Franchise Service Executive For Durgapur Location

Job Description – Franchise Service Executive

Company: Care4Elder Services Pvt Ltd
Department: Business Development / Operations
Reporting To: Corporate Manager
Job Type: Full-time

Role Overview

At Care4Elder Services Pvt Ltd, the Franchise Service Executive plays a critical role in expanding the company’s healthcare network by developing hospital tie-ups, maintaining strong professional relationships, generating sustainable revenue, and executing on-ground promotional activities. The role requires a proactive field professional with strong communication, negotiation, and relationship-management skills.

Key Responsibilities

1. Hospital Tie-Ups

• Identify, approach, and onboard hospitals, nursing homes, and clinics for strategic partnerships.
• Conduct meetings with hospital administrators, doctors, and management teams.
• Negotiate and finalize hospital tie-up arrangements as per company policies.
• Ensure smooth onboarding and coordination with partner hospitals.

2. Relationship Management

• Build and maintain strong, long-term relationships with hospital management and key stakeholders.
• Act as the primary liaison between Care4Elder Services Pvt Ltd and partner hospitals.
• Address operational queries and ensure smooth delivery of services.
• Conduct regular follow-ups to strengthen engagement and trust.

3. Revenue Generation

• Generate leads, referrals, and business opportunities through hospital networks.
• Achieve monthly and quarterly revenue targets assigned by the Corporate Manager.
• Track and analyze revenue generated from each hospital partnership.
• Identify opportunities for upselling and cross-selling Care4Elder services.

4. Promotional Activities

• Plan and execute hospital-based promotional activities such as standees, posters, brochures, kiosks, and desk branding.
• Organize awareness programs, health camps, and patient engagement initiatives.
• Represent Care4Elder Services Pvt Ltd at hospital events, seminars, and conferences.
• Support local digital and offline marketing campaigns.

5. Reporting & Documentation

• Maintain accurate records of hospital visits, meetings, and tie-up details.
• Submit daily, weekly, and monthly activity and revenue reports to the Corporate Manager.
• Update leads, follow-ups, and conversions in the CRM system regularly.

6. Compliance & Brand Representation

• Ensure all hospital engagements comply with company policies and applicable legal guidelines.
• Follow ethical business practices at all times.
• Maintain and promote a professional brand image of Care4Elder Services Pvt Ltd.

7. Market Intelligence

• Monitor competitor activities within hospitals and the local healthcare market.
• Collect and share market feedback on pricing, services, and patient needs.
• Recommend strategies to improve hospital penetration and revenue growth.

8. Training & Support

• Educate hospital staff on Care4Elder services, referral procedures, and coordination processes.
• Assist in onboarding new franchise or field staff with hospital introductions.
• Conduct basic orientation or service-awareness sessions when required.

Key Skills & Competencies

• Strong communication, presentation, and negotiation skills
• Relationship-building and networking abilities
• Target-driven and result-oriented mindset
• Understanding of hospital workflows and healthcare services
• Time management, route planning, and field execution skills
• Problem-solving and conflict-resolution abilities
• Basic knowledge of CRM systems and MS Excel reporting

Qualifications

• Minimum: Graduate in any discipline
• Preferred: Healthcare Management, Marketing, Business Administration, or related fields

Experience

• 1–3 years of experience in healthcare sales, hospital marketing, franchise operations, or business development preferred.
• Freshers with strong communication skills and willingness to work in field sales may also be considered.

Performance Metrics

• Number of hospital tie-ups completed
• Revenue generated from hospital partnerships
• Growth in referrals and conversions
• Effectiveness of promotional activities
• Accuracy and consistency of reporting

Incentives & Career Growth

• Performance-based incentives linked to hospital revenue.
• Clear career progression path:
• Franchise Service Executive → Senior Executive → Area Manager → Regional Manager
• Continuous training and development in healthcare sales and franchise operations.

This role is ideal for professionals who enjoy field work, relationship-building, and want to build a long-term career in the healthcare and franchise services industry.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person