Scrum Master (marketing Cloud) - Salesforce

Scrum Master (Marketing Cloud) – Salesforce Federal Delivery Location: Remote/Hybrid (US-based, DC Metro Area). In-person expectations include visits with customers, Salesforce offices, and to Thunder offices in Tysons Corner, VA.

Employment Type: This is a contingent role based upon a successful bid award.

Role Summary We are seeking a proactive Scrum Master to serve as the cornerstone of our federal practice, specifically supporting our Marketing Cloud delivery team. The ideal candidate thrives on the challenge of facilitating Agile sprints, removing blockers, and driving delivery momentum within complex federal environments. You will have the autonomy to guide the team's process while they build sophisticated structures and data flows for targeted outreach.

In this role, you won’t just be following a checklist; you’ll be steering the velocity and efficiency of our solutions. You will be part of a team pioneering how Salesforce and Amazon cloud environments are delivered for federal agencies, ensuring our impact is felt across the entire brand.

Responsibilities

• Agile Facilitation: Lead and implement Agile ceremonies (daily stand-ups, sprint planning, retrospectives) specifically for teams designing high-complexity Marketing Cloud data flows.
• Delivery Momentum: Manage and oversee the end-to-end delivery lifecycle, proactively removing blockers to ensure outreach campaigns and data structures remain on track.
• ATO Support: Drive the team toward Authority to Operate (ATO) milestones by ensuring all security-related user stories are prioritized and completed for audit readiness.
• Backlog Management: Coordinate with Product Owners and federal stakeholders to refine the backlog, aligning technical marketing tasks with business objectives.
• Team Coaching: Provide Agile guidance and best practices to development and consulting teams throughout the project lifecycle to improve velocity.
• Process Governance: Maintain and apply expert knowledge of Agile methodologies to ensure the team operates within federal compliance frameworks.

Qualifications

• US Citizenship Required, with ability and willingness to obtain security clearance(s).
• Bachelor's degree required.
• 5-7+ years of experience facilitating Agile sprints and driving delivery momentum, specifically within cloud-based or federal compliance environments.
• Significant experience with the Salesforce suite, specifically facilitating projects involving Marketing Cloud data structures and targeted outreach.
• Deep familiarity with the NIST Risk Management Framework (RMF) and how it integrates with Agile delivery cycles.
• Proven leadership skills and experience in managing velocity for large, complex federal projects.
• Strong strategic thinking and ability to align technical team output with federal mission objectives.
• Excellent communication, presentation, and stakeholder management skills.
• Certifications: Certified Scrum Master (CSM) or equivalent; Salesforce certifications (Preferred).

Why Thunder? Because You Deserve More Than Just a Job.

• A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
• Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store For You

• Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
• Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
• Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
• People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.

Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.