Technical Marketing Analyst-offer Delivery And Fulfillment-senior Associate

JOB DESCRIPTION

Our Marketing department is dedicated to driving impactful campaigns and delivering valuable offers to both consumer and business banking clients. We leverage robust data management, and collaborative teamwork to identify, validate, and fulfill marketing incentives. The team works closely with cross-functional partners—including Segment Managers, Analytics, Direct Marketing, Finance, Legal and Compliance, Tax, and Technology—to ensure seamless campaign execution and compliance with industry standards. We foster a culture of proactive problem-solving, ownership, and continuous learning, empowering our associates to innovate and excel in a dynamic environment.

As a Technical Marketing Analyst on the Offer Delivery and Fulfillment team, you should be a detail-oriented and motivated marketer who is eager to learn and grow within our dynamic team. You should thrive in a fast-paced environment, demonstrate strong collaboration skills, and show a commitment to continuous improvement. You should be passionate about leveraging data and technology to drive impactful marketing initiatives.

Job Responsibilities

• Manage and maintain tools that support campaign management and offer fulfillment.
• Support Consumer and Business Banking initiatives, collaborating with cross-functional teams such as Segment Managers, List Management, Analytics, Direct Marketing, Finance, Legal and Compliance, Tax, and Technology.
• Develop, review, and implement SAS programs to identify, validate, and fulfill marketing incentives for new and existing customers.
• Maintain and enhance source code and process flows within the department’s SAS production environment.
• Adhere to departmental control standards and best practices for coding, testing, and documentation.
• Recommend and implement new standards to promote consistency and effective communication within department operations.
• Evaluate and determine required data to support approved marketing campaigns.

Required Qualifications, Capabilities, and Skills

• Experience with advanced SAS, including macros, SQL, and cloud-based applications such as SAS Viya.
• Bachelor’s degree in Management Information Systems, Computer Science, or a related technical discipline; or 5+ years of equivalent work experience.
• Strong technical documentation and presentation skills.
• Excellent written and verbal communication skills, with a proven ability to work effectively in a team-oriented environment.
• Ability to manage multiple tasks in a fast-paced setting with frequently changing priorities.
• Proficiency in Microsoft Office Suite.

Preferred qualifications, capabilities and skills:

• 2–3 years of experience in relational database management and SQL coding, preferably on the Snowflake.
• Experience with Python and Tableau is desired.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.