Strategic Account Manager

Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations.

Learn more at ontic.co or follow us on LinkedIn.

Who You Are Ontic is seeking a Strategic Account Manager (SAM) who excels at uncovering growth opportunities within existing enterprise client accounts. In this revenue-focused role, you will be responsible for driving expansion (75%) and ensuring retention (25%) across a defined portfolio of Fortune 1000 clients. You will act as a trusted strategic partner to your accounts, leveraging deep industry insight and Ontic’s platform capabilities to grow revenue and deliver lasting client value.

You’re commercially driven and results-oriented, with a strong ability to identify upsell and cross-sell opportunities while also building long-term, consultative relationships that support client goals.

Responsibilities

• Own a revenue quota tied to growth from existing client accounts.
• Develop and execute account growth strategies, uncovering upsell and cross-sell opportunities through proactive engagement.
• Build and maintain a strong opportunity pipeline to regularly meet or exceed revenue targets.
• Cultivate relationships with multiple stakeholders and serve as a consultative sales leader within your accounts, driving expansion and adoption of new modules, features, and services.
• Partner closely with internal teams (Solutions Engineers, Product, Customer Success) to deliver tailored proposals and close expansion deals.
• Monitor account health, proactively identify risks, and collaborate with internal stakeholders to mitigate churn.
• Achieve the quarterly and annual revenue targets set by the company and manage and document pipeline and forecast in Salesforce.
• Constantly look for ways to enhance your knowledge of our industry, market, and competitors to provide the sales edge needed to close business and generate revenue.
• Represent Ontic as a domain and product expert at client interactions, industry and corporate events, and through community sites and social media.

Preferred Qualifications

• Five-plus years of experience in enterprise account management or strategic sales, ideally within a SaaS or B2B tech environment.
• Demonstrated success in hitting or exceeding revenue growth targets through expansion sales.
• Ability to navigate complex organizational structures, long sales cycles, and multiple decision-makers.
• Assertive hunter mentality adept in identifying and winning new business.
• Strong intellectual curiosity to uncover why buyers buy and how to leverage that information.
• Exceptional executive presence, with a high degree of comfort presenting to C-suite executives.
• Proficient with a standard SaaS sellers tech stack (SFDC, Outreach, Sales Navigator, etc.).
• Familiarity with formal sales training programs (Challenger, Solution Selling, etc.).
• Experience successfully selling into Fortune 1000 cost centers (Risk, Security, IT, Legal, etc.) a plus.

Ontic Benefits & Perks Competitive Salary

Medical, Vision & Dental Benefits

401k

Stock Options

HSA Contribution

Learning Stipend

Flexible PTO Policy

Quarterly company ME (mental escape) days

Generous Parental Leave policy

Home Office Stipend

Mobile Phone Reimbursement

Home Internet Reimbursement for Remote Employees

Anniversary & Milestone Celebrations

Ontic is an equal-opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law.

All Ontic employees are expected to understand and adhere to all Ontic Security and Privacy related policies in order to protect Ontic data and our clients data.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400