North East - Strategic Account Manager

Description We are seeking a dynamic and results-driven Strategic Account Manager with over 6+ years of experience in Cybersecurity or IT Sales to join our team. In this role, you will be responsible for managing and growing key client relationships, driving revenue, and developing strategic account plans. You will leverage your deep understanding of the IT and cybersecurity landscape to identify opportunities, address client challenges, and deliver tailored solutions.

Key Responsibilities:

Account Management:

• Build and nurture strong, long-term relationships with key accounts to ensure customer satisfaction and loyalty.
• Serve as the primary point of contact for clients, understanding their business needs and aligning them with company solutions.

Sales Strategy & Execution:

• Develop and execute account plans to achieve revenue growth, profitability, and market share targets.
• Identify upselling and cross-selling opportunities within assigned accounts.
• Collaborate with internal teams to deliver client-specific proposals, presentations, and contracts.

Customer Insights & Solutions:

• Gain in-depth knowledge of clients’ industries, business challenges, and cybersecurity needs.
• Offer consultative solutions by aligning product offerings with client objectives and industry trends.
• Proactively identify risks and opportunities to strengthen customer relationships.

Market Expansion & Networking:

• Drive new business development by identifying and targeting high-potential accounts.
• Participate in industry events, trade shows, and conferences to build professional networks and stay updated on emerging trends.

Collaboration & Reporting:

• Work closely with technical, marketing, and customer success teams to deliver a seamless client experience.
• Maintain accurate and up-to-date sales forecasts, account plans, and CRM data.

Qualifications and Requirements:

• 6+ years of proven experience in Cybersecurity or IT Sales, with a focus on strategic account management.
• Demonstrated ability to achieve and exceed sales targets in a highly competitive market.
• Strong knowledge of cybersecurity technologies, trends, and solutions.
• Exceptional interpersonal, communication, and negotiation skills.
• Ability to influence and build rapport with C-suite executives and key stakeholders.
• Strategic thinker with a proven track record of developing and executing successful account strategies.
• Proficiency in CRM software and sales analytics tools.
• Experience working with enterprise-level accounts.
• Knowledge of regulatory frameworks (e.g., GDPR, NIST, ISO 27001) and their implications for cybersecurity.

Equal Opportunity Employer Statement: Island is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.