Account Manager

Account Manager

Department: Sales

Job Location: Chino CA, Grimes IA, or Mount Laurel NJ (On-site)

Employment: Full-Time

FLSA Status: Nonexempt

About Us

Fenchem is a global supplier of specialty ingredients, serving customers across food & beverage, human nutrition, personal & home care, animal nutrition, performance materials, and agrochemical industries.

Guided by science and a commitment to sustainability, we deliver high-quality, innovative solutions to customers worldwide. Learn more at: https://www.fenchem.com.

Job Summary

The Account Manager drives B2B sales growth by building strong customer relationships and delivering value-focused specialty ingredient solutions. This role is responsible for managing existing accounts, identifying new business opportunities, and collaborating with internal teams to support customer success. The ideal candidate is proactive, results-driven, and comfortable working in a fast-paced, customer-facing environment with up to 25% travel.

Responsibilities

1. Develop and maintain B2B customer relationships through regular communication and onsite visits.

2. Generate and qualify leads through market research, referrals, and proactive outreach

3. Conduct research on target companies to understand their business and identify opportunities.

4. Present product solutions and recommendations to customers, demonstrating solid negotiation skills.

5. Attend customer meetings, conferences, and trade shows (up to 25% travel).

6. Negotiate pricing and commercial terms to achieve mutually beneficial agreements.

7. Analyze sales and customer data to identify trends and upselling opportunities.

8. Maintain accurate customer, pipeline, and task records in the CRM system.

9. Collaborate with internal departments (Accounting, Logistics, R&D, QA/QC) to support customer needs and resolve issues.

10. Manage contracts and ensure proper execution in line with company policies.

11. Achieve assigned sales targets and support long-term customer retention.

Required Skills

· Bachelor's degree.

· Proven experience in outside sales, business development, or related roles.

· Willingness to travel as needed for client meetings, presentations, and industry events.

· Proficiency in Microsoft Office suite.

· Excellent negotiation and communication skills.

Preferred Skills

· Micro-ingredients industry or B2B sales is a plus.

· Experience with CRM software, (e.g. Salesforce, HubSpot).

· Experience with ZoomInfo.

· Effective problem-solving abilities and time management skills.

Compensation & Benefits

· Pay Structure: base pay plus uncapped commission opportunities

· Base Pay: $28 ~ $38/hour (approximately $60,000 ~ $80,000 annually), based on experience

· Performance Review: eligible for a potential raise after 90 days based on performance

· Health Insurance: medical, dental, vision covering dependents; 100% employer paid options available

· Retirement Plan: 401(k) with employer matching up to 4%

· Reimbursement: business travel and mileage reimbursements

· Paid Sick Leave (PSL): 40 hours per year

· Paid Time Off (PTO): 7 days in the first year, with increases based on tenure

· Paid Holidays: 13 company-paid holidays per year

· Additional Perks: employee reward programs, birthday treats, complimentary office snacks

Job Type: Full-time

Pay: $28.00 - $38.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off
• Paid training
• Retirement plan
• Travel reimbursement
• Vision insurance

Application Question(s):

• Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B, green card)?

Education:

• Bachelor's (Preferred)

Experience:

• Biotechnology: 3 years (Preferred)
• Trade Show: 2 years (Preferred)
• Salesforce: 3 years (Preferred)
• B2B sales: 2 years (Preferred)

Ability to Commute:

• Chino, CA 91710 (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person