Senior Product Manager

Overview Welcome to MSAI – Microsoft Search, Assistance & Intelligence – the team behind some of the most exciting AI experiences in Microsoft 365. We build:

• M365 Copilot Chat – Microsoft’s flagship generative AI product
• Copilot Search – a comprehensive enterprise search solution for M365

We’re on a mission to reach 100M+ monthly active users by year-end and compete (and collaborate) with the best in the business—including our friends at OpenAI.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• We’re looking for a Senior Product Manager to turbocharge M365 Copilot Chat growth by shaping the future of prompt assistance experiences.
• Millions of people use these experiences today, making them influential and widely seen areas that drive product discovery, user engagement, and retention.
• In this role, you will own high visibility initiatives that directly influence how millions of users discover, craft, and reuse prompts—driving both habitual engagement and long-term retention.
• You’ll partner deeply with engineering, design, and data science to build intelligent, personalized prompt ecosystems that feel effortless for users and meaningful for the business.
• You will be expected to deeply collaborate with cross-organizational teams, drive alignment, and exhibit strong thought leadership in framing the next wave of prompt assistance experiences.
• If you’re excited by the opportunity to define end-to-end prompt journeys, ship innovative UX surfaces, and create measurable impact on Bizchat’s growth funnel, this role gives you the runway to do your most influential work yet.

Qualifications Required Qualifications:

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development

• OR equivalent experience. Hands-on with ability to delve deep into data.

• Be comfortable in taking decisions - right or wrong – with whatever information available.
• Great with ability to articulate scenarios; decisions taken and issues plaguing the project.
• Comfortable in stakeholder management in a highly matrixed setup.
• Curiosity to constantly learn and generate new ideas

Other Requirements

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development

• OR equivalent experience.

• 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Adept at using Gen AI tools like M365 Copilot to boost productivity at work.
• Hands on experience with Gen AI tools as a product builder – showcase your portfolio.
• Clear evidence of AI forward product management through evals and vibe coding.
• Bias for action to experiment, ship, and learn. You’ll turn ambiguity into action and help expand what’s possible with generative AI.
• Leadership mindset to drive complete thought from user need to measurable impact—by deeply empathizing with users and advocating for their experience across every touchpoint even if you aren’t the feature PM.
• Solid storytelling skills to connect the dots between the “why” and the “what” with clarity and conviction—whether it’s a pitch to leadership or a spec for engineering.
• Data will be your co-pilot in creating these highly persuasive narratives.
• Ability to influence multiple stakeholders in a matrixed setup without any authority.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.