Product Manager- Vice President - Payments

JOB DESCRIPTION

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Small and Mid-sized Business Payments team, you will play a crucial role in shaping product strategy and delivery for payments products, focusing on the Commercial client segments. You will drive strategic direction and connect the dots across a business agenda that spans multiple teams, partners, and lines of business. We seek a talented and impactful leader with high intellectual and emotional intelligence. In this role, you will need to be highly organized, self-motivated, and a strong strategic thinker. Your ability to communicate effectively and focus on execution will be key to your success. Additionally, your superior influencing and relationship management skills will enable you to build strong connections and drive results.

Job responsibilities* Engage closely with the engineering, line of business partners and cross-functional stakeholders to define a roadmap that balances key customer needs and business objectives

• Collaborate with our design and research teams to develop deep understanding of customer needs
• Partner with development and design teams to prioritize backlog, monitor progress and anticipate key issues & roadblocks
• Provide clear vision and scope documentation, use cases, workflows, product requirements, and other materials as critical inputs to support technical design and development
• Track, monitor and synthesize insights on industry trends and competitive dynamics across the payments landscape
• Identify existing gaps, optimizations and future opportunities for the product
• Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives Required qualifications, capabilities, and skills* Bachelor's degree required
• 5+ years of relevant experience in strategy, product or a related role
• Passion for understanding customer needs and demonstrated ability to build digital products
• Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
• Proven success in collaborating, influencing and driving decisions with multiple stakeholders, including team members across product, technology and design
• Excellent analytical skills and ability to present fact-based recommendations in a clear, logical, and concise way
• Thought-leader who looks for innovation opportunities for our clients and business operations improvement opportunities for our firm
• Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment Preferred qualifications, capabilities, and skills* Financial industry and/or Payments background is highly desirable
• Master's/MBA degree preferred

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.