Account Manager

Job Description: Account Manager

Position: Account Manager

Experience: 0–3 years

Compensation: ₹6–9 LPA (based on skills & experience)

Location: Remote (PAN India Hiring)

Employment Type: Full-time

Role Overview

We are looking for a motivated and client-focused Account Manager to join our remote team. The ideal candidate will be responsible for building and nurturing strong client relationships, ensuring client satisfaction, and identifying opportunities to drive growth and retention.

This role requires excellent communication skills, problem-solving abilities, and a proactive mindset to deliver exceptional client service and maintain long-term business partnerships.

Key Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring their needs are met promptly.
• Develop a strong understanding of client goals, business models, and success metrics.
• Build and maintain long-term relationships to drive client retention and account growth .
• Coordinate with internal teams (sales, operations, product, and marketing) to deliver solutions effectively.
• Manage and track client accounts, deliverables, and project milestones.
• Identify upselling or cross-selling opportunities within existing accounts.
• Handle client escalations and resolve issues efficiently.
• Regularly analyze client performance metrics and prepare review reports.
• Maintain accurate documentation and CRM records for all client interactions.

Required Skills & Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 0–3 years of experience in account management, client servicing, or customer success roles.
• Excellent verbal and written communication skills.
• Strong relationship-building, negotiation, and problem-solving abilities.
• Ability to manage multiple clients and projects simultaneously.
• Experience working with CRM tools (HubSpot, Zoho, Salesforce, etc.) .
• Analytical mindset with attention to detail and data-driven decision-making.
• Comfortable working independently in a remote environment .

Good to Have

• Experience working in SaaS, technology, or digital services companies.
• Understanding of B2B client lifecycle management .
• Exposure to account expansion, renewals, or project coordination .
• Familiarity with reporting tools and customer engagement analytics .

What We Offer

• Competitive salary: ₹6–9 LPA .
• 100% remote opportunity – flexibility to work from anywhere in India.
• Collaborative and client-centric work culture.
• Opportunity to work with diverse clients across industries.
• Continuous learning and career growth opportunities.