Account Manager
Nanosonics
Job description
About the Company
We improve the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted, and introducing innovative technologies that deliver improved standards of care. Nanosonics is an Australian infection prevention company that specializes in the development of innovative solutions for the automated reprocessing of reusable medical devices. Founded in 2001, Nanosonics listed on the Australian Securities Exchange (ASX) in 2007. Today, Nanosonics has a global presence with offices across Australia, Canada, the United States of America, Europe, the United Kingdom and Japan. Global HQ is located in Macquarie Park, Sydney, where all Research & Development, Manufacturing and Corporate functions reside. The US Corporate HQ is located in Indianapolis, IN.
About the Role
We are seeking an Account Manager with experience in medical device industry in the greater St. Louis area. Prefer candidates local to the market, relocation is not offered.
•The Account Manager is accountable for sales of Nanosonics products and service within his/her assigned territory.
•Meet or exceed sales quotas while maintaining territory expenses at or below budgeted levels.
•Facilitate and consult with customers for in-service and product service needs within the territory.
•Regularly report specific territory activities, business growth, quality improvement opportunities, territory concerns and competitive activity to management.
•Assist in collection of market data. Suggest product enhancements and full infection prevention application development opportunities.
•Initiate sales process using tailored strategies aligned with market and understanding client needs . Build trust with client accounts explaining product and service capabilities, and successfully overcoming objections.
•Manage territory issues and opportunities via strong business planning, close interaction with Nanosonics sales leadership and the development of productive business relationships with key thought leaders and key accounts.
RESPONSIBILITIES:
▪Consult customers regarding operation of the Company’s products and maintain general after-
sales non-technical support.
▪Coordinate with sales management on proposal preparation and submission to clients.
▪Assist clients in the evaluation of their current situation, assemble proposals, assist in evaluation of proposals and close sales.
▪Respond to customer enquiries covering technical, logistical, and general support including installations and in-services when necessary.
▪Assist customers in appropriate use of products and investigate client problems.
▪Maintain accurate customer databases and current opportunity pipeline, log all activities in SFDC.
▪Gather and report on current marketplace information on pricing, products, and Infection
Prevention techniques.
▪Prepare territory plans and provide status of account development, trends, and action plans.
▪Call on all target accounts with a frequency sufficient to ensure account penetration, sales growth and repeat business within a specified geographic territory. Goal: 2-3 new demos per week.
▪Identify and quickly capitalize on new sales and business development opportunities within
his/her territory.
▪Maintain acceptable customer pricing for Nanosonics products within established guidelines.
▪Direct pod resources to hit targets (clinical, inside, strategic, marketing).
▪Follow-up on sales inquiries generated from advertising, trade shows, emails, or in-person meetings.
▪Attend trade shows as assigned and follow-up on sales inquiries generated from advertising, trade shows, emails, or in-person meetings.
EXTERNAL CONTACTS:
▪ Hospitals – Radiology and affiliated departments
▪ Clinics – Ultrasound services
▪ Infection Control Managers
▪ Hospital Committees (Procurement, Value Analysis)
▪ Distribution/OEM Partners
SKILLS, KNOWLEDGE AND EXPERIENCE:
• 4 year degree
• 3-5 year sales experience
• Salesforce.com experience a plus
• The position requires ability to work independently and ensure customer needs are met
• This position requires demonstrated ability to successfully sell and service accounts in the medical device industry. Proven history of exceeding sales goals.
PERSONAL ATTRIBUTES:
▪ High energy level with demonstrated sales motivation and creativity.
▪ Road warrior (Ability to travel weekly in territory) with strong business/time management skill set.
▪ Demonstrated capability in relationship management with multiple stakeholders.
▪ Excellent presentation and communication skills.
▪ Ability to lift, carry, and move items weighing up to 50 pounds
What We Offer
• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions and FSA options
• Immediately vested 401K (US) with company match
• Paid Vacation, Holidays and Sick Time
• Make a difference in your community with 8 hours of Volunteer Paid Time Off each year, giving you the ability to support a cause or organization of your choice.
• Employer-paid short-term disability, long-term disability, and life insurance
• Robust Employee Assistance Program
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a ASX publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement
Salary range:
$85-$90k annual salary, plus commission $110k at plan target annual with no cap
Mileage reimbursement via MOTUS
Presidents Club and Annual Sales meeting
Nanosonics is committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued and respected. We welcome applicants of all backgrounds and strive to ensure equal opportunities in recruitment, development, and advancement. We uphold the principle of equal pay for equal work and actively work to eliminate any unexplainable pay gaps. If you’re passionate about contributing to an environment where diversity thrives, we encourage you to apply.