Company Description

We're building the Enterprise Service Management stack from scratch. Backed by the founders of Epsagon that was acquired by Cisco for $500m, and backed by Tier 1 VCs, Harmony is an AI-First IT platform that revolutionize how end-users get service in the enterprises.

Role Description

This is a full-time hybrid role for a Sales Development Representative (SDR) Manager, located in Manhattan, NY, with the flexibility for some work-from-home arrangements. The SDR Manager will oversee and lead a team of SDRs, set goals, develop metrics, and drive performance to achieve sales targets. Responsibilities include creating and implementing sales development strategies, coaching and mentoring team members, monitoring key performance indicators, and collaborating with marketing and sales teams to align outreach efforts. The ideal candidate will ensure continuous improvement and foster a high-performing and motivated team environment.

Qualifications

Proven abilities in leadership, team management, and coaching for sales performance
Strong experience in developing and executing sales strategies and goal setting
Exceptional communication, interpersonal, and organizational skills
Proficiency in using CRM tools and sales analytics platforms
Experience in managing and analyzing sales performance metrics and reports
Passion for developing and growing talent within a team
Familiarity with the tech sector or financial services industry is a plus
Bachelor's degree in Business, Marketing, or a related field is preferred

Sdr Manager

Job description