Key Account Manager

The Key Account Manager is responsible for driving growth and managing business in the South Central region (Texas & Oklahoma) across all channels: semi-industry, regional retailers, distributors, bakery chains, foodservice, and artisans. This role focuses on achieving and exceeding sales revenue, profitability, and other objectives aligned with Puratos’ 2026 Vivid Vision and 2030 long-range plan. Key activities include strategic planning, market competitiveness, pricing, and resource management in line with Puratos’ channel strategies.

Primary Responsibilities

Customer & Distributor Relationship Management

• Manage and grow existing customer base
• Develop and maintain distributor relationships; actively prospect to expand customer base
• Promote Puratos’ Strategic & International Innovations through presentations and training for distributor sales teams; collaborate via ride-alongs to drive execution
• Build long-term partnerships internally and externally; coordinate with technical and marketing teams for demonstrations and joint initiatives
• Conduct annual account mapping and create new account plans to achieve breakthrough growth (direct, via distributors, and webshop)
• Develop and execute yearly account plans by region/distributor using all available resources and tools
• Apply Puratos channel strategies (Industry, Retail, Bakery Chain, Foodservice, Artisan) to grow sales
• Utilize Distributor Innovation Centers for customer ideation sessions, capability presentations, and training to support growth

Business Management, Pricing & Profitability

• Monitor and report customer KPIs (sales, service level, quality, profitability, budgets); address deviations and implement corrective actions.
• Maintain CRM daily: update project status, record risks/losses, log customer visits, and track support needs
• Ensure forecast accuracy (65%+ target) in IBP system; regularly validate forecasts with customers
• Collaborate with Pricing Controllers to manage customer-specific pricing for major opportunities, ensuring margin and volume growth

Customer Intelligence

• Build and maintain accurate customer profiles in CRM and account databases, including terms and conditions
• Represent the voice of the customer on business development teams to guide product innovation and sales support
• Participate in sales and technical meetings to share best practices and improve performance
• Use Puratos’ Taste Tomorrow platform to engage customers in ideation sessions and category growth
• Travel up to 50% (customer visits and HQ meetings/trainings in Pennsauken, NJ)

Requirements:

• Bachelor’s degree preferred
• 5–10 years of related sales experience, ideally in food or CPG industry
• Proven success in commercial roles, preferably in B2B environments
• Ability to quickly learn technical product knowledge
• Strong business acumen with focus on results, margin management, and analytics
• Excellent interpersonal and leadership skills; able to build relationships easily.
• Self-motivated, assertive, and entrepreneurial mindset; comfortable with prospecting
• Skilled in sales and negotiation
• Strong project and time management capabilities
• Collaborative team player
• Proficient in Microsoft Office Suite, Excel, SAP, IBP, and CRM systems

Looking for a Career for Good?

We offer a competitive compensation and benefit package, designed to promote a Happier, Healthier You which includes:

Compensation:

• Annual compensation based on skills and experience ranging from $89,840 to $134,760.
• Additional compensation earned through a 20% targeted annual bonus. Amount based on personal and company performance

Benefits:

• Medical coverage starts the first of the month—no waiting period
• Immediate 401(k) eligibility with fully vested matching contributions
• Over 5 weeks of paid time off in your first year
• Free life coaching, onsite health exams, and 24/7 access to Registered Nurses
• Lifestyle Spending Account

If you are a solution oriented and analytical thinker with a passion for leading and inspiring people, we invite you to experience the magic of being yourself and join us for “a career for good.”