Sales Development & Cs Rep – (martech)

Sales Development & CS Rep – (MarTech)

Location - HSR Layout, Bangalore

Budget - 7 LPA Fixed

Who is it for:

If you're an SDR/BDR looking for a role that keeps you close to revenue but doesn’t involve the grind of cold calls and outbound quotas, this is a great next step. You’ll still influence growth through upsells and adoption, but with a more balanced, relationship-led approach rather than chasing cold leads all day.

Ideal fit: 1–2 years of SDR / BDR / Account Management & Customer-Facing experience in SaaS or MarTech

Experience: 1-2 years

Location: HSR Layout, Bangalore

About Qoruz, the Journey, and Life at Qoruz:

https://bit.ly/TheQoruzLife

Job Description:

Account Growth & Expansion: Identify opportunities to upsell, cross-sell, and expand customer usage. Engage with customers to understand their evolving needs and recommend relevant Qoruz solutions that create additional value.

Customer Relationship Management: Build strong, ongoing relationships with customers. Stay aligned with their marketing objectives, share best practices, and guide them on how to get maximum value from the platform.

Customer Onboarding & Adoption: Manage the onboarding journey for new customers. Conduct product walkthroughs, training sessions, and ensure smooth activation so customers adopt key features effectively.

Customer Retention: Address customer queries with clarity and responsiveness across email, chat, and calls. Proactively resolve issues, maintain satisfaction, and drive long-term retention and renewals .

Customer Insights & Collaboration: Track customer usage patterns, maintain accurate CRM updates, and share insights with the sales, product, and marketing teams to improve customer outcomes and highlight expansion opportunities.

Ideal Background

• 1–2 years of SDR / BDR / Inside Sales / Customer-Facing experience in SaaS or MarTech
• Bonus if you’ve done product demos, handled inbound queries, or nurtured warm leads

Skills Perfect Balance of SDR + CS

• Strong communication & consultative conversation abilities
• Curiosity to understand customer problems deeply
• Comfort with tech products and willingness to be the platform expert
• Exposure to influencer marketing, MarTech tools, or CRM platforms
• Fluency in English (additional languages are a plus)