Human Resources Specialist

About The Company Orkin, a renowned leader in pest control services, is committed to delivering effective, environmentally responsible solutions to residential and commercial clients. As part of Rollins, Inc., a global leader in pest management, Orkin has built a reputation for excellence, innovation, and exceptional customer service. The company values integrity, safety, and continuous improvement, fostering a workplace culture that promotes growth, collaboration, and inclusivity. With a broad network of branches across the country, Orkin emphasizes community engagement and sustainable practices to meet the evolving needs of its customers and employees.

About The Role The Human Resources Specialist at Orkin provides vital administrative and operational support to the Division HR leadership team and teammates across various locations. Serving as a primary contact for routine HR inquiries, this role ensures seamless communication regarding policies, benefits, employment programs, and compliance standards. The HR Specialist plays a pivotal role in maintaining data integrity, supporting onboarding and leave administration processes, and assisting with HR reporting and analytics. This position requires a professional with a high level of discretion, empathy, and organizational skills, capable of fostering a positive and compliant workplace culture aligned with Orkin and Rollins' core values. Candidates located in surrounding states may also be considered, with up to 20% annual travel expected for meetings, training, and other business needs.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent work experience
• Minimum of 2-3 years of experience in an HR Assistant, HR Coordinator, or similar support role
• Experience in service-driven or field-based organizations preferred
• Strong knowledge of federal, state, and local employment laws and HR compliance requirements
• Proficiency in Microsoft Office applications, especially Excel, PowerPoint, and Outlook
• Excellent organizational, communication, and interpersonal skills
• Ability to handle sensitive and confidential information with discretion
• Strong analytical skills with the ability to interpret data and identify trends
• Ability to prioritize tasks, multitask, and work independently with minimal supervision
• Adaptability to changing priorities in a hybrid or remote work environment

Responsibilities

• Maintain strict confidentiality, professionalism, and discretion when handling sensitive employee and business information
• Serve as a primary point of contact for teammates regarding HR policies, programs, and procedures; respond to inquiries or escalate issues as necessary
• Assist with onboarding processes, including rehire eligibility verification, orientation coordination, and benefits enrollment reminders
• Support HR reporting and data preparation, including weekly, monthly, quarterly, and ad hoc reports related to compensation, benefits, employee relations, and metrics
• Analyze HR data to identify trends and provide actionable insights to HR and business leaders
• Conduct routine audits of employee data to ensure accuracy and compliance
• Administer leave of absence processes in coordination with HR and operations leadership
• Prepare and distribute employment status notifications such as job abandonment, employment status changes, and leave-related notices
• Support relocation request initiation and tracking for employees
• Coordinate the collection and delivery of documentation requested by legal or internal partners
• Manage and triage HR-related communications received via email, phone, or digital platforms, ensuring timely follow-up
• Actively listen to teammate concerns and provide guidance or support within authorized scope
• Maintain accurate HR records, files, and documentation in compliance with company policies and legal standards
• Provide feedback and recommendations to improve HR processes and identify opportunities for efficiency
• Provide backup administrative support to HR leaders as needed
• Participate in departmental meetings, training sessions, and continuous improvement initiatives
• Perform other duties as assigned by HR leadership

Benefits

• Comprehensive health insurance plans including medical, dental, and vision coverage
• Retirement savings plans with company match opportunities
• Paid time off and holiday leave
• Employee assistance programs and wellness initiatives
• Professional development and training opportunities
• Flexible work arrangements in a hybrid or remote environment
• Supportive and inclusive workplace culture

Equal Opportunity

Orkin is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, protected veterans, and individuals with disabilities. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or any other legally protected status. All employment decisions are made based on qualifications, merit, and business needs.