Medical Service Rental Coordinator

1125 W Amity Rd, Boise, ID 83705, USA

Full-time

Job Description

Norco is currently seeking an individual to fill our Medical Service Rental Coordinator position. The Medical Service Rental Coordinator coordinates medical equipment service calls and customer owned medical equipment repairs. Other responsibilities include, but are not limited to:

Fill rental orders, communicate with branch stores as necessary regarding the status
Receive incoming freight, and update NAR log with equipment issues, separate items that require quarantine
Remove items from new inventory and convert to rental status as needed
Monitor the amounts of equipment in the warehouse and help evaluated need for ordering replacement equipment
Complete a rental inventory as directed on a quarterly basis
Perform functional testing on various types of medical equipment
Clean outside Medical Service warehouse as necessary, sweep and mop, empty trash
Repair and perform preventive maintenance on various types of medical equipment, focusing on hospital beds and wheelchairs
Adhere to all established procedures, policies and safety rules
Perform other tasks as assigned or necessary

Qualifications

High school graduate or equivalent
Previous experience in respiratory equipment repair preferred
Responsible and cooperative attitude
Ability to repair electric beds and wheelchairs
Demonstrates timeliness, courtesy, sincerity and patience when dealing with patients/clients, vendors and other Norco personnel
Ability to communicate information accurately by telephone and in person, using good customer service and employee relations skills
Accurately enter data into computer and acquire a working knowledge or any software applications applicable to the position
Ability to lift equipment weighing up to 50 lbs on a frequent basis
Ability to lift beds weighing over 100 lbs
Ability to work in an environment with fumes, odors, dust, gas, and poor ventilation
Ability to perform tasks requiring manual dexterity (i.e grasp, push, pull, lift, use hand and power tools, etc.)
Keep work area well organized

Additional information

Norco offers a competitive compensation/benefit package, including:

Employee Stock Ownership Plan (ESOP)
Health, Vision and Dental Insurance
Health Savings Account (HSA)
Medical and Dependent Care Flex Accounts (FSA)
Life Insurance provided at no cost to employee by Norco through GAWDA
Supplemental Accident, Disease, and Life Insurance through Colonial Life Insurance
Employee Tuition Reimbursement
401(k) with Employer Matching
Employee Discount on products sold by Norco

Company Description

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming. As a family and employee owned company we operate the nation's largest independent gas manufacturer/distributor of welding, safety, medical equipment and supplies. Norco is proud to be among the thousands of privately-owned businesses nationwide that offer their employees a meaningful stake in the business through employee stock ownership (ESOP).

At Norco we share a common mission: "Serving You Better." Treating customers, suppliers and each other with respect and dignity is our top priority. We work hard every day to serve others and create rich lives for our employees, their families, and the communities where we work and live.

Norco, Inc is an Equal Opportunity/Affirmative Action Employer

Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Norco, Inc is a drug-free workplace.

Medical Service Rental Coordinator

Job description