This role is required to work on-site in Las Vegas, NV Mon - Friday, 8:30am - 4:30pm PST.
The Operations Manager oversees the day-to-day execution of warehouse, procurement, supply chain, and logistics to ensure product availability, cost efficiency, and operational excellence throughout every touch point across the order-to-ship process. You’ll lead a small team and work cross-functionally to deliver products on time, on budget, and at the quality our customers expect.
About SWG Brands
Our expanding family of brands include, but is not limited to:
- Hello Cake: Helping Couples Reconnect
- Wet Lubricants: The Original High Performance Lubricant
- Trigg Laboratories: Premier Private Label Personal Lubricant Manufacturer
The Values that Guide Us:
- Belief: We believe in our mission, our products, and our team.
- Performance: We go beyond expectations, constantly pushing boundaries to outshine the competition and set new industry standards.
- Teamwork: We champion constant, clear communication with a solution oriented approach to cross-functional team projects.
- Accountability: We take full ownership of decisions and actions, ensuring we are reliably delivering on our commitments to our customers and each other.
- Respect: We act with thoughtfulness and integrity in everything we do—from communication with our team members to collaboration and customer engagement.
Your Role:
Operational Leadership
- Manage a small team and oversee warehouse, procurement, logistics, and supply chain.
- Process-focused execution and effectively communicate to ensure cross-department alignment between Ops, CX, Production, Finance, Sales, and PD.
- Translate strategic goals and initiatives into actionable operational plans with KPIs.
Warehouse & Fulfillment
- Maintain accurate inventory levels, efficient space utilization, and on-time order fulfillment.
- Oversee and optimize shipping and receiving schedules, inventory transfers, and cycle counts.
- Ensure compliance with safety, quality, and regulatory standards.
Supply Chain & Procurement
- Oversee raw material, component, and finished good procurement.
- Strengthen supplier relationships and identify cost-saving opportunities.
- Review and approve purchase orders, production timelines, and vendor allocations.
Logistics & Distribution
- Oversee B2B and B2C inbound/outbound logistics, freight costs, and delivery timelines.
- Resolve exceptions and escalations related to transportation and fulfillment.
- Manage the set up of new customers to ensure compliance across all systems and processes.
Systems, Efficiencies & Reporting
- Support system day-to-day usage, implementations, and enhancements (Netsuite, RFSmart, SPS Commerce, etc.).
- Analyze operational data to identify process bottlenecks and drive efficiency initiatives.
- Establish dashboard, KPI tracking, and reporting across all operational functions.
Qualifications:
- Bachelor’s degree in Operations, Supply Chain, Business, or related field.
- 5+ years of experience in operations or supply chain management, preferably in CPG.
- Deep understanding of end-to-end supply chain processes - procurement, production, warehouse, logistics.
- Proven leadership experience managing and growing a team.
- Data-driven mindset with strong analytical and problem-solving skills.
- Experience with ERP and WMS systems.
Work Location:
- This role is required to work on-site in Las Vegas, NV
- Mon - Friday, 8:30am - 4:30pm PST