Desktop Support Technician
Insight Global
Full-timeExternal
IndustryTechnology
LocationPhoenix, AZ
SalarySalary not specified
Posted1/14/2026
ExperienceNot specified
Job description
Position: Desktop Support
Location: Onsite 5x per week - Phoenix AZ 85009
12+ month contract
Required Skills & Experience
- Experience: 4–6 years
Technical Skills:
- Proficiency in Windows Suite
- iPhone support
- Troubleshooting: computers, printers, desktop Windows OS, iPhones, Teams support
Other Skills:
- Excellent verbal and written communication
- Strong customer service
- Ability to work well in a team
- Time management and task prioritization
- Tools: Experience with ServiceNow
Plusses
- Experience with Facilities Operations Management Systems
Job Description
- Resolve tickets related to Windows Suite and iPhones
- Troubleshoot servers, workstations, field computers, peripherals, handheld devices, software, OS, programming
- Communicate effectively with employees at all levels
- Manage work assignments with minimal supervision
- Adhere to departmental change control and problem reporting procedures
- Handle 5–20 ServiceNow tickets daily