Data Center Technician

Details

• Department: Core Tech Data Center
• Schedule: 8 hour shift, Monday-Friday
• Location: Dell Children's Medical Center (Austin, TX)
• Salary: $75,295 - $104,957 per year

Benefits Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer. Responsibilities The Data Center Technician will have experience in data center electrical, mechanical and network system operations and possess knowledge of enterprise data center operations, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems.

Position is onsite at Dell Children's Medical Center (Austin, TX) The Data Center Technician shall participate in coordination and completion of all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems. The Data Center Technician should have the ability to interpret and execute Move, Add, Change, or Delete/Disconnection of services (MACD) requests for datacenters and have experience racking and cabling network devices.

The Data Center Technician is ultimately responsible for identifying, evaluating and executing operational strategies to ensure data center operations achieve the highest level of availability with zero downtime.

Responsibilities:

• Being available to perform/facilitate Maintenance Services sufficient for the Data Center Infrastructure Operations to meet business needs communicated by our client
• Hands-on Data Center experience
• including cooling, power, security systems, maintenance operations, and building management systems.
• Lead a Data Center Services team and collaborate with data center architecture teams responsible for technical engineering, capacity and infrastructure project planning and oversight, including project management, metrics, reporting, technical services, site effort coordination, and long term planning within a region.
• Ensuring all Services are performed in accordance with our policies, including safety requirements;
• Following recognized methodologies in Service/Project Management and Quality including Information Technology Infrastructure Library (ITIL), Project Management Professional (PMP), LEAN/Six Sigma
• Scheduling Maintenance Services necessary to maintain the Facility’s infrastructure systems in accordance with the comprehensive infrastructure maintenance program including, but not limited to 5S (floor and room organization, supplies, and upkeep);
• Ensuring that appropriate teams and personnel are on site at the facility to provide the various types of Services required for data center operations;
• Performing all Services in as efficient a manner as possible while limiting any negative impact to the environment
• Lift 50 pounds as needed

Desired Work Experience:

• 5+ years of experience desired
• Experience in a customer facing position
• Excellent verbal communications skills

Licenses/Certifications/Registration:

• Preferred Credential(s):

• Certification credentialed from the International Association of Information Technology Asset Managers.

Education:

• High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required

Work Experience:

• 3 years of experience required.
• 5 years of experience is preferred.

Requirements Education:

• High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.

Additional Preferences

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