Company Description Park 6 Logistic is a growing logistics and warehousing company committed to efficiency, reliability, and operational excellence. We support supply chains through well-organized warehouse operations and a team-driven environment where individuals are valued, trained, and given opportunities to grow. Our focus is on consistency, accuracy, and teamwork in every operation we manage.

Job Description We are seeking a motivated and detail-oriented Customer Service Specialist to join our team in Charlotte, NC. In this role, you will serve as a key point of contact for clients, ensuring clear communication, timely support, and a high level of service throughout daily operations. This position is ideal for individuals who enjoy problem-solving, client interaction, and working in a fast-paced professional environment.

Responsibilities

Serve as the primary point of contact for client inquiries and service requests
Provide accurate information regarding services, processes, and order status
Resolve customer concerns efficiently while maintaining a professional approach
Coordinate with internal departments to ensure smooth service execution
Maintain organized and up-to-date records of client interactions
Support day-to-day operational communication and follow-ups

Qualifications

Strong verbal and written communication skills
Professional demeanor with a customer-focused mindset
Ability to manage multiple tasks and prioritize effectively
High attention to detail and organizational skills
Comfortable working in a team-oriented and structured environment

Additional Information

Competitive salary ($52,000 – $56,000 per year)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Ongoing training and skill development
Consistent full-time schedule

Customer Service Specialist

Job description