Enterprise Resource Technologies
About The Opportunity A growing technology solutions provider in the IT services and consumer SaaS support sector is hiring remote Customer Service Representatives to deliver high-quality, US-based support. This role supports customers via phone, email, and chat to resolve product issues, answer account questions, and ensure excellent customer experiences while meeting SLA and KPI targets.
Role & Responsibilities
Skills & Qualifications Must-Have
Preferred
Additional Qualifications : Proven customer-facing experience in a call center or remote support environment; reliable internet and a quiet home office; authorization to work in the United States. Candidates should be comfortable working in a remote, KPI-driven environment and able to work flexible shifts as needed.
Benefits & Culture Highlights
This role is optimized for remote customer support professionals experienced with modern CRM and contact-center platforms. If you deliver reliable, empathetic support and thrive in a high-volume, outcome-focused environment, we encourage you to apply.
Skills: clear,email,zendesk,customer service,five9,crm,chat,freshdesk,continuous improvement,customer,platforms