Caterpillar
Career Area:
Product SupportJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
We are seeking a highly skilled and experienced professional to join the Fleet Monitoring Center team as a Product Support Manager over Condition Monitoring, working within Caterpillar’s Customer Solutions Core Regions Division. This leadership role is ideal for someone with a strong background in mining, construction, or waste handling equipment—whether through fleet management, engineering, or equipment support—and who is ready to guide a team of specialists in delivering exceptional machine health insights.
As a Condition Monitoring Supervisor, you will oversee a team of advisors responsible for analyzing equipment data and delivering actionable recommendations to customers and dealers. Your focus will be on strategic leadership, team development, and customer engagement. You’ll ensure your team has the tools, training, and support they need to succeed, and you’ll serve as a point of escalation for complex issues.
This is a customer-facing leadership role where your ability to build relationships, drive performance, and foster collaboration will directly impact machine availability, reduce total cost of ownership (TCO), and minimize unplanned downtime.
What You Will Do:
Skills You Have:
What Will Put You Ahead:
About Customer Solutions Core Regions Division
The Customer Solutions Core Regions Division is committed to solving customer challenges that extend beyond purchasing machines and parts. This team, alongside dealers, will engage more closely with customers, to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing. The division will be regionally on the unique needs of customers in core regions, focused on Americas North, Europe, Japan, Australia and New Zealand.
Summary Pay Range:
$147,760.00 - $221,640.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.Posting Dates:
January 14, 2026 - January 23, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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