Documentation Writer - Mainframe Migration Project

What success looks like in this role:

Overview

A leading organization is seeking a skilled Documentation Writer to support a large-scale mainframe modernization project. This initiative involves migrating legacy mainframe applications and infrastructure. The Documentation Writer will play a critical role in capturing, organizing, and maintaining clear and comprehensive technical and process documentation throughout the migration lifecycle.

Key Responsibilities

• Collaborate with technical teams, project managers, and subject matter experts to gather information on migration processes, tools, and workflows.
• Create, update, and maintain project documentation, including:
  • Migration plans and procedures
  • System architecture diagrams
  • Application and codebase inventories
  • Security and compliance documentation
  • User Acceptance Testing (UAT) scripts and training materials
  • Best practices, lessons learned, and knowledge transfer guides
• Ensure all documentation is clear, accurate, and accessible to both technical and non-technical audiences.
• Standardize documentation formats and maintain version control.
• Support the development of training materials for IT staff and end users.
• Participate in project meetings to stay informed of changes and updates.

Required Qualifications

• 3+ years of experience in technical writing or documentation roles, preferably in IT or mainframe environments.
• Proven ability to translate complex technical information into clear, user-friendly documentation.
• Experience working with cross-functional teams in a fast-paced, project-driven environment.
• Strong organizational skills and attention to detail.
• Proficiency with documentation tools (e.g., Microsoft Office, Confluence, Visio, or similar).
• Excellent written and verbal communication skills.

Soft Skills

• Strong interpersonal skills; able to build rapport and work effectively with diverse teams.
• Active listener who can ask clarifying questions and synthesize information from multiple sources.
• Adaptable and flexible in a dynamic project environment.
• Self-motivated, proactive, and able to manage multiple priorities with minimal supervision.
• High degree of professionalism, reliability, and discretion.
• Commitment to continuous learning and improvement.

You will be successful in this role if you have:

Preferred Qualifications

• Experience documenting mainframe systems, migrations, or modernization projects.
• Familiarity with IBM z/OS, z/VSE, COBOL, JCL, and related technologies.
• Exposure to regulatory compliance documentation in insurance or financial services environments.

Additional Requirements

• Must be eligible to work in the United States and pass background checks as required.
• Commitment to knowledge sharing and supporting team success.

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

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