Technical Writer 4
Nutanix
Job description
Hungry, Humble, Honest, with Heart. The Opportunity Nutanix unites public cloud simplicity and agility with private cloud performance and security. The documentation team of Nutanix creates and maintains the software and hardware documentation. We work closely with the engineering/PM/support teams and develop quality technical documentation to help our customers. You will be part of a small but impactful team with ample opportunity to grow and expand your skill set.
As part of this role, you will work with the Core Data Path (CDP) and Prism teams to develop documentation features and improvements. You must coordinate with the dev/support team across geos to develop quality technical documentation that adheres to our standards and practices.
About The Team The Tech Pubs team of Nutanix handles software, hardware, and solutions documentation. The documentation team from India works on critical software/hardware projects and features. We are a no-drama team that ensures that customer feedback is given topmost priority. The team has a best-in-class work culture with an engagement score of 88.
Your Role
- Document new products, platforms, and features
- Maintain documentation for previous product versions
- Write release notes and support documentation
- Gather information from team meetings, product specifications, interviews with subject-matter experts, and direct interaction with systems
- Manage multiple projects for software products
- Peer review other writers’ work
- Gather and address feedback from multiple sources
- Work independently and rapidly to meet tight deadlines
What You Will Bring
- Authoring concept, task, and reference topics for use in a variety of outputs and contexts
- Following organizational and industry standards (such as Microsoft Manual of Style for Technical Publications)
- Managing multiple versions of topics
- Familiarity with Github
- Tracking and prioritizing multiple simultaneous projects
- Using UNIX/Linux command-line interfaces
- Working in cross-functional teams
- Graduate in technical/professional communication, computer science, electrical engineering, or other related field
- 8+ years documenting software products
- Experience single-sourcing multiple deliverable types with topic-based structured authoring (DITA or other XML preferred)
- Experience with UNIX/Linux, storage, virtualization, and/or networking technologies
Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.