Senior Technical Writer(6 Months Contract)

The Opportunity In your role as a Senior Technical Writer, you will provide writing, editing, and formatting services for assigned AppLogic Networks products, regardless of the intended audience.  As an individual contributor, you will write documents following style guides, documentation plans, and produce deliverables that contribute to successful project completion, with minimum supervision.

You will ensure that quality content is available to our target audiences while adhering to content best practices, corporate policies, and generally recognized knowledge management principles. This role is critical to the success of our customers who install, configure, and use AppLogic Networks products.

 

The Job  

• Work as part of cross-functional teams to develop content for hardware and software releases
• Research, develop, and write content for web-based manuals, documentation, and supporting materials for software, hardware, technical procedures, product online-help, and computer-related services.
• Gather and research technical information, including engineering and development information, for use in documentation activities.
• Interview engineers, developers, and other technical personnel to become familiar with product technology and development methods.
• Prepare written documents following standard guideline for technical publications and test that documentation against the appropriate product while coordinating testing results with developers and Engineers.
• Represent the interests and strategic plans of the Documentation Team.
• Drive innovation and content quality with stakeholders and customers.
• Contribute to standards, conventions and processes as required.
• Coordinate the production of graphics to produce documentation.
• Review, edit, and proofread materials written by others.
• Review and test software and hardware for accuracy and consistency with documentation, identifying problems and suggesting revisions.
• Log technical and usability issues into the corporate defect tracking system.

What skills you bring  

• Education and/or Experience—Bachelor's degree (B. A./B.Sc./B.Tech) from four-year college and 4+ years of experience in technical documentation with in IT (Experience with computer networking or telecom software development is a definite asset.)
• Interpersonal Skills—Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Written Communication—Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Teamwork—Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; is instrumental in building a positive team spirit; puts success of team and AppLogic Networks above their own interests; supports everyone's efforts to succeed.
• Judgment—Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Motivation—Sets and achieves challenging goals; demonstrates persistence, perseverance, and overcomes obstacles; measures self against standard of excellence; takes sound, calculated risks to accomplish goals.
• Planning/Organizing—Prioritizes and plans work activities; uses time efficiently; plans for additional resources when needed; sets goals and objectives; develops realistic action plans.
• Quality—Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Language Skills—Fluent in English. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write Installation, Operation, and Troubleshooting manuals using XML/DITA. Experienced documenting SDK, networking protocols with the ability to effectively present information and respond to questions from groups of managers, directors, and executives.
• To perform this job successfully, an individual should have knowledge of XML/DITA authoring tools, MS Office, Oxygen, GIT or a similar CMS, and graphics applications.

About AppLogic Networks  

AppLogic Networks provides application and network intelligence solutions that enable customers to deliver high-quality, optimized experiences to consumers and enterprises. Customers use AppLogic Networks’ cloud-based solutions to analyze, optimize, and monetize application experiences using contextual machine learning-based insights and real-time actions.

At AppLogic Networks, you will take on new challenges, learn from industry leaders, and contribute to creative solutions as part of a growing team that is transforming the way the world runs networks.

What can you expect from us?

• Competitive compensation plan
• Flexible working hours
• Employee development including training programs and mentorship
• Career development and advancement opportunities
• International travel opportunities- we are a global company

Thank-you for your interest in AppLogic Networks. While we’re not able to reach out to everyone who applies, we will contact you if your skills and experience are a match for the role. Otherwise, we’ll keep your resume in case there is a match with future opportunities. In the meantime, if you want to learn more about life at AppLogic Networks, follow us on Facebook (Facebook.com/AppLogic Networks).

AppLogic Networks is committed to supporting a culture of inclusion, diversity and accessibility to employment for all.   We are proud to operate as an equal opportunity employer.

-The AppLogic Networks Global Talent Acquisition Team