User Experience Designer

Job Title: UX Designer

Location: Onsite – Alpharetta, GA or NYC, NY

Job Summary:

We are looking for a talented UX Designer with a strong business analysis background to design intuitive, user-centric digital experiences. The ideal candidate will collaborate closely with business stakeholders, product owners, and development teams to translate business requirements into effective UX solutions.

Key Responsibilities:

• Gather and analyze business requirements through stakeholder interviews and workshops
• Translate business needs into user journeys, personas, user flows, wireframes, and prototypes
• Create low- to high-fidelity designs using Figma
• Apply UX best practices and design thinking methodologies across the design lifecycle
• Collaborate with product managers, business analysts, and developers to ensure design feasibility and alignment
• Conduct usability testing and incorporate user feedback into design improvements
• Maintain and contribute to design standards and UX documentation

Required Skills:

• Strong experience in UX Design and user-centered design principles
• Hands-on expertise with Figma
• Solid experience in Business Analysis, including requirements gathering and documentation
• Ability to communicate design concepts clearly to both technical and non-technical stakeholders

Desired Skills:

• Design Thinking methodologies
• Basic understanding of UI development and front-end constraints
• Experience working in Agile/Scrum environments

Work Location:

• Onsite role in Alpharetta, GA or NYC, NY

To know more about Brillio CES: https://www.brillio.com/services-customer-experience-services/

Why should you apply for this role?

Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.

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Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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