Product Designer - Ai Dept.

PLEXIS Healthcare Systems, Inc., a progressive software development company in Medford, OR, is looking to hire an enthusiastic and experienced Product Designer (AI & UX Workflow Focus), within our AI Department. The candidate must be local to the Southern Oregon area. Please apply at www.plexishealth.com

Position Purpose

The Product Designer (AI & Workflow Focus), will go beyond traditional UI or visual design. The Product Designer owns the end-to-end user experience, from problem discovery and workflow definition through developer handoff and iteration. This role will work directly with stakeholders, engineers, and product leaders to turn ambiguous problems into clear, usable workflows and well-defined requirements. Success in this role is measured not by pixel perfection alone, but by how clearly developers understand what to build and how effectively users can accomplish real work using our AI-driven products.

Essential Functions and Basic Duties

• Identify and engage key stakeholders (internal and external) to understand user needs, constraints, and success criteria.
• Design end-to-end user workflows that span AI interactions, system behavior, and human decision-making.
• Create low- and high-fidelity prototypes to validate workflows, concepts, and assumptions before development.
• Translate workflows and designs into clear, actionable artifacts for engineering, including user stories, acceptance criteria, and supporting documentation.
• Collaborate closely with developers to clarify requirements, iterate on designs, and ensure intended experiences are realized in production.
• Facilitate feedback loops with users and stakeholders to validate solutions and guide iteration.
• Balance usability, feasibility, and speed in a fast-moving, experimental environment.
• Apply systems thinking to ensure experiences remain coherent as products and capabilities evolve.
• Leverage AI tools to accelerate design exploration, analysis, documentation, and iteration.
• Participate in agile development cycles, including backlog refinement, sprint planning, and review sessions.
• Duties are subject to change as projects fluctuate.
• Required to work a minimum of 3 days per week in the office; remaining days may be worked remotely or in-office.

Required Qualifications

• 3–6 years of experience in product design, UX design, or a closely related role.
• Demonstrated experience designing complex workflows or systems (not just static pages or marketing sites).
• Strong ability to translate ambiguous problems into clear user experiences and requirements.
• Experience collaborating closely with software engineers in an agile environment.
• Excellent written and verbal communication skills, including the ability to clearly document and explain design decisions.
• Comfortable working in fast-paced, evolving environments with incomplete information.

Preferred Qualifications

• Experience with Figma, FigJam, or similar design and prototyping tools.
• Familiarity with writing user stories and acceptance criteria for engineering teams.
• Eagerness to incorporate AI tools into design, research, and documentation workflows.
• Exposure to AI-powered products, automation, or intelligent systems.
• Prior experience in healthcare IT, enterprise software, or regulated industries.
• Light development experience (Python, C#, or similar), sufficient to communicate effectively with engineers.
• Experience using or experimenting with tools like Claude Code or other AI-assisted development/design tools.

Physical Activities and Requirements of this Position

• Ability to access input and retrieves information from a computer to produce typed copy
• Capacity to communicate adequately, in person or via telephone, in a manner, which can be understood by those with whom the Client Support Specialist is speaking
• Capability of dialing or otherwise using a telephone to place and receive telephone calls
• Willingness and capacity to sit or stand for minimum periods of one hour at a time
• Capacity to pick up, leaf through and read books and files and other materials
• Ability to reach forward, up, down and to the side in order to move equipment up to 40 lbs
• Ability to interact cohesively with co-workers, clients, vendors and partner companies
• Ability to work in a fast-paced environment, with competing deadlines and changing priorities
• Required to work a minimum of 3 days per week in the office; remaining days may be worked remotely or in-office.
• Willingness and ability to maintain regular attendance for normally scheduled hours, with flexibility as needed.

Working Conditions

When in office; ability to tolerate, use, work with, in, or under:

• Florescent lighting
• Recycled air
• VDTs
• Semi-enclosed areas
• Central heating and air conditioning
• Office noise
• Occasional moving to new seating areas and buildings.

The key physical requirements for this position include the ability to move freely through an office environment. Use of standard office equipment including PCs, Fax, Copiers, and Phone Systems.

Mental Activities and Requirements of this Position

Reasoning Ability

• Possesses and uses good diagnosis and troubleshooting skills.
• Able to identify problems, patterns, and think through potential solutions then communicates and/or escalates appropriately.

Mathematics Ability

• Basic math skills.

Language Ability

• Capacity to communicate adequately, in person or via telephone, in an easily understood manner.

Position Details:

Position Location: Remote

Position Status: Full-Time/Exempt

Benefits: Competitive Healthcare Package; Medical, Dental, Vision and 401K

Competitive Vacation and Sick Time Package

Salary Range: $85,000 - $100,000/annually Depending on Experience

It is the policy of Plexis Healthcare Systems, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.