Technical Program Manager

Joins us at PharmEasy:

Launched in 2015, PharmEasy is a consumer healthcare “super app.” Started with the sole purpose of

making healthcare accessible & affordable to all, PharmEasy today is India's leading & most trusted online

healthcare aggregator in the country.

We provide on-demand, home-delivered access to a wide range of prescription pharmaceuticals,

diagnostic test services, OTC pharmaceuticals, & other consumer healthcare products, thereby serving

your healthcare needs. Through our services, we ensure access to the best and most genuine health

products, with the highest savings in the shortest time. Today, we deliver medicines in 1000+ cities in India,

covering 19000+ pin codes. We offer diagnostic test services across Mumbai, Delhi, Chennai, Pune,

Ahmedabad, Gandhi Nagar, Surat, Vadodara, Lucknow, Kolkata, Hyderabad, Bengaluru, and Jaipur.

SIMPLIFYING HEALTHCARE, IMPACTING LIVES

Tech-enabled Hospital

Supplies Procurement

India’s Largest Online

Pharmacy Marketplace

One of India’s Largest Pharma

Platform, connecting

Pharmacies with Distributors

India's Largest Diagnostics

Test Provider by Volumes

About The Job Designation : Technical Program Manager

Location: Bangalore

We are looking for results-oriented Technical Program Managers who can drive cross-

functional initiatives, leveraging strong leadership, communication and collaboration

skills. You will be responsible for understanding our business goals, initiating various

programs, measuring the progress, risk management and successful delivery.

Roles And Responsibilities :

Program Management:

TPMs are responsible for initiating programs, driving delivery to completion, and

providing support when issues arise. They manage the program scope, timelines, and

resources, ensuring the program stays on schedule and within budget. Also coordinate

closely with Engineering and Infra teams to ensure smooth deployments, execution of

go-to-market (GTM) plans, and successful rollout of new features. They are responsible

for aligning all stakeholders to ensure that each release delivers the intended business

value and measurable outcomes.

Technical Expertise:

TPMs are expected to have a strong grasp of technical concepts, enabling them to

effectively engage with engineering teams. While they are not required to design

systems themselves, they should be able to understand High-Level Designs (HLDs) and

Low-Level Designs (LLDs), ask the right questions, and facilitate informed discussions.

Their role bridges the gap between business, product, and engineering by ensuring

alignment and clarity throughout the software delivery process.

Cross-Functional Leadership:

TPMs facilitate collaboration and alignment between cross-functional teams, fostering

a culture of communication and understanding. They often serve as a bridge between

technical and non-technical stakeholders, translating technical jargon and

communicating progress effectively.

Risk Management:

TPMs identify and mitigate potential technical risks that could impact the program’s

success. They develop contingency plans and ensure the program remains resilient in

the face of challenges.

Stakeholder Management:

TPMs communicate program status, risks, and issues to stakeholders, including

executive leadership, and seek their support when needed.

Data Analysis and Reporting:

TPMs track key program metrics, create dashboards and visualizations, and generate

reports to monitor progress and measure success.

Process Improvement & Quarterly Planning

Own and manage the end-to-end quarterly planning cycle, including:

• Pushing product team to get BRD (Business Requirement Document) from business

teams

• Coordinating with Product to gather concept notes or PRDs
• Working with the Design team to obtain wireframes or sketches
• Collaborating with Engineering to conduct grooming sessions, capacity planning, and

finalize the feature list for the upcoming quarter

• Lead communication and alignment across stakeholders (Product, Business, Design,

and Engineering) to ensure clarity, transparency, and accountability

• Run bi-weekly tracking and check-ins to monitor progress against the plan, identify

blockers, and ensure timely delivery of milestones

• Continuously identify areas for process improvement, with a mindset of simplifying

workflows and maximizing team efficiency

• Ensure all documentation and deliverables are up to date, structured, and accessible

to relevant stakeholders

What are we looking for ?

• Bachelor’s Degree in Computer Science or a related field
• 2+ years of industry experience in program management.
• Experience working in a highly cross-functional environment where communication

with multiple groups is imperative.

• Ability to ramp up quickly and learn new technologies with minimal lag time.
• High attention to detail by prioritizing multiple programs simultaneously and

delivering in a fast-paced, dynamic environment.

• Ability to understand cross functional dependencies and drive towards technical

solutions for multi-tiered programs

• Proven track record of taking ownership and driving results on technical programs.
• Technical aptitude to quickly grasp complex technical issues and communicate

directly with technical teams.

• Strong analytical, quantitative, interpersonal and collaborative skills