Program Manager Contractor

Job Description:

We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients.

Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs.

We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 7,000 highly trained analysts and subject matter experts is the industry's largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance.

About the Position

As a Program Manager, you will be responsible for planning, executing, and delivering multiple related projects aligned with organizational goals. You will work closely with cross-functional stakeholders to ensure programs are delivered on time, within scope, and within budget while meeting quality and compliance standards. This role requires strong leadership, communication, risk management, and coordination skills to drive successful outcomes across teams and geographies.

Primary Responsibilities

• Understand business objectives and translate them into program plans and milestones
• Define program scope, timelines, dependencies, and resource requirements
• Coordinate and manage multiple projects within the program lifecycle
• Ensure adherence to defined processes, standards, and governance frameworks
• Identify, track, and proactively resolve risks, issues, and dependencies
• Communicate program status, progress, and risks to stakeholders and leadership
• Facilitate collaboration across technical, business, and operational teams
• Ensure program deliverables meet quality, compliance, and business expectations
• Drive continuous improvement across program execution and delivery practices
• Support Agile ceremonies and ensure alignment with Agile or hybrid delivery models

Required Qualifications

• Bachelor’s degree with 10 years+ of experience in program or project management
• Strong understanding of SDLC, Agile, and Waterfall methodologies
• Proven experience managing multiple projects and cross-functional teams
• Strong planning, organizational, and prioritization skills
• Experience working with technical teams (application development, integrations, infrastructure)
• Strong analytical, problem-solving, and decision-making abilities
• Experience with Agile tools such as Azure DevOps, Jira, or similar platforms
• Excellent written and verbal communication skills
• Ability to manage stakeholders across different levels and geographies

Preferred Qualifications

• Familiar with source control management systems and continuous integration and deployment environments
• Experience in financial services, compliance, or regulated industries
• Exposure to cloud platforms, modern application architectures, or DevOps practices
• Strong risk and change management experience
• Ability to mentor project managers and team leads
• Proactive, results-oriented mindset with attention to detail

Regional Requirements

NA

Competencies

ACT Feedback Model

• Before giving feedback, be clear on how a specific behavior change will help the individual or the company. Giving feedback to get frustration off your chest or intentionally hurt the other person is not tolerated.
• Be precise in giving or receiving feedback so that specific inputs can lead to better outcomes.
• Listen to and consider all feedback provided. Work with your manager to determine whether to take this feedback forward or disregard it.

Emotional Intelligence

• Reflect on your activities and impact on others.
• Proactively seek feedback.
• Know your strengths, weaknesses, opportunities, and limits.
• Seek to understand others behavioral tendencies, goals, and habits.
• Manage individual emotions in a productive way.
• Is socially aware of groups and individual surroundings.

Empower Others

• Place a high priority on developing others.
• Develop and empower others.
• Align colleague career development goals with organizational objectives.
• Encourage people to accept developmental moves.
• Foster open dialogue and collaboration among the team.
• Invite input and share ownership and visibility.

AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Recruitment Scam Alerts

We’re aware of an increase in recruitment scams where individuals falsely claim to represent AML RightSource. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official AML RightSource communications are conducted through "@amlrightsource.com" email addresses. If you encounter suspicious messages, do not respond.