Product Manager
Brooksource
Job description
Technical Product Manager (TPM
We are seeking a results-oriented Technical Product Manager (TPM) to support our clients Digital Platform Group (DPG). This role partners with product owners, development teams, and business stakeholders to design, develop, and deliver high-quality digital learning solutions within Higher Education platforms. The TPM serves as the conscience of the product, advocating for customer-empathetic software while balancing customer needs, technical constraints, and business priorities.
Key Responsibilities
- Partner with product owners and development teams to deliver initiatives across Higher Education platforms
- Lead and coordinate across development teams to drive successful product and platform releases
- Resolve ambiguous product requirements to define a clear and shareable product vision
- Own and deliver product cycle plans aligned with business milestones
- Draft project charters and requirements and translate customer needs into actionable engineering tasks
- Oversee all aspects of the product including features, infrastructure, tools, and technical debt
- Prioritize customer experience throughout all stages of development
- Identify and manage cross-team dependencies to ensure seamless delivery
- Assist in troubleshooting customer-reported issues and identify trends to improve user experience
- Track competitive and technological developments within the market
- Partner with business units to provide training on new product features
- Collaborate with sales and marketing to support product adoption and revenue impact
Qualifications & Requirements
- 3+ years of experience leading Agile-based software or content development teams, with emphasis on Pre-K through Higher Education
- Demonstrated success defining and launching complex SaaS products to large, established user bases with no downtime
- Experience with wireframe and design analysis, SaaS and e-commerce application analysis, use case diagrams, and user story writing
- Strong user-centered design focus and ability to lead UX-driven processes
- Knowledge of Web Content Accessibility Guidelines
- Knowledge of instructional design and scalable digital content production
- Experience with Jira and Confluence
- Experience working with remote teams across multiple time zones
- Strong attention to detail and ability to manage multiple projects concurrently
- Ability to translate technical concepts into non-technical terms for business and customer stakeholders
- Bachelor’s degree in a relevant field
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.