Product Manager
Health In Tech
Job description
About the Company
Health In Tech is dedicated to modernizing healthcare insurance workflows through AI, data, and technology. Our mission is to solve real customer problems while delivering measurable business outcomes.
About the Role
The Product Manager (PM) is responsible for owning specific product areas within Health In Tech’s AI-enabled InsurTech platform and driving those products from concept through launch and continuous improvement. This role focuses on solving real customer problems for brokers, employers, TPAs, and carrier partners while delivering measurable business outcomes such as increased adoption, faster workflows, and revenue growth.
Responsibilities
Product Ownership & Roadmap
- Own defined product areas such as:
- Broker quoting and onboarding workflows
- AI underwriting and decision support tools
- Plan configuration and pricing features
- Claims workflows and visibility
- TPA, carrier, and partner integrations
- Reporting dashboards and analytics
- Contribute to product roadmap development and maintain clear priorities aligned with business goals.
- Translate strategy into well-defined initiatives, epics, and features.
Customer & Market Understanding
- Develop deep understanding of broker, employer, and partner workflows.
- Gather feedback through customer interviews, demos, support tickets, and usage data.
- Monitor competitors and industry trends to inform product decisions.
- Advocate for the customer while balancing business and operational needs.
Execution & Delivery
- Write clear product requirements (PRDs, user stories, acceptance criteria).
- Maintain and prioritize the product backlog.
- Partner daily with engineering and design teams to ensure timely delivery.
- Participate actively in Agile ceremonies (sprint planning, standups, reviews, retrospectives).
- Ensure launched features meet quality standards and deliver expected outcomes.
Business Impact & Metrics
- Define and track product success metrics (e.g., adoption, conversion, cycle time, retention).
- Analyze performance data and use insights to drive continuous improvement.
- Support reporting of business results through dashboards and analytics tools.
- Clearly communicate product impact to leadership and stakeholders.
Cross-Functional Collaboration
- Work closely with Sales and Growth teams to support go-to-market initiatives.
- Partner with Operations and Compliance to ensure products meet regulatory and operational requirements.
- Collaborate with Customer Success and Support to address real-world usage issues.
- Serve as the central point of coordination for assigned product initiatives.
Qualifications
Required
- 3–7 years of experience in product management or related roles.
- Experience working on technology products in SaaS, fintech, insurtech, healthtech, or regulated environments.
- Demonstrated experience launching features or products in a real-world production environment.
- Strong understanding of Agile methodologies (Scrum, Kanban) and hands-on experience working with engineering teams.
- Ability to write clear product requirements and translate business needs into technical deliverables.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Excellent communication and collaboration skills.
Preferred
- Experience in insurance, healthcare benefits, claims systems, or underwriting platforms.
- Familiarity with APIs, data integrations, and platform products.
- Experience working with AI-driven or data-driven products.
- Experience with tools such as Jira, Confluence, Figma, analytics platforms, or BI dashboards.
Equal Opportunity Statement
Health In Tech is committed to diversity and inclusivity in the workplace. We encourage applications from individuals of all backgrounds and experiences.