Product Owner Patient Throughput

This position is incentive eligible.

Introduction

Do you want to join an organization that invests in you as a Product Owner Patient Throughput? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Product Owner Patient Throughput like you to be a part of our team.

Job Summary and Qualifications

The Product Owner of Patient Throughput is the “CEO of the use case,” responsible for directing all pod activities and areas of development to meet business unit objectives, domain and use case OKRs. This role bridges stakeholders (including customers, internal teams, and executives) and the Patient Throughput pod team, translating business requirements into detailed user stories and prioritizing the product backlog. The Product Owner is key in driving the development and delivery of products that meet market demands and drive organizational success.

DT&I’s mission is to bring innovative technology solutions to the clinical and administrative frontline of HCA, re-shaping healthcare processes to improve patient outcomes, empower clinicians with insights, and drive greater efficiency for all. In this role you will be responsible for innovating our care team processes, making them more intelligent, impactful, and efficient. In so doing, you will help our clinicians provide the best care possible and have a better experience in their work.

What you will do in this role:

Product Vision and Strategy

• Develop and communicate a clear product vision that aligns with business objectives.
• Define product strategy and roadmap, ensuring timely product features and updates delivery.
• Manage dependencies with other teams’ functions while identifying, building and managing strategic partnerships across the different teams (including business and ITG) and ensure alignment across use case/data product roadmaps.
• Oversee the development and implementation of the product, ensuring it adheres to the defined vision and goals, including the development of reusable, modular components (i.e., limited one-off or “tech-debt” code).
• Work with the Domain Leader to set aspirational and achievable Objectives and Key Results (OKRs); regularly adjust product strategy and pod direction based on OKR attainment.

Backlog Management

• Create, prioritize, and maintain a product backlog (backlog grooming) that aligns with business goals and progress towards sprint goals and quarterly targets / OKRs.
• Ensure user stories and requirements are clearly articulated and aligned with the vision.
• Work with the Tech Lead and other engineers to estimate the level of effort for each user story.
• Continuously refine and adjust the backlog to meet changing priorities and new insights.

Stakeholder Collaboration

• Engage with stakeholders to gather requirements, feedback, and insights, ensuring alignment with the overall product strategy.
• Escalate and unblock any pod members' dependencies/needs. Facilitate communication between pod members and other teams or shared services.
• Serve as the primary point of contact for all product-related queries and decisions.
• Act as the “voice of the customer” within the pod to ensure the right thing is built.

Agile Process Participation

• Participate in Sprint Planning, Retrospectives, Demos, and Stand-Ups to ensure smooth execution of product development.
• Determine which user stories are completed in each sprint to achieve OKRs.
• Lead Sprint Planning, Sprint Demo, and Sprint Retrospective alongside the Scrum Master.
• Ensure product increments are delivered on time and meet the defined acceptance criteria.
• Track product performance and use data to inform decisions and future iterations.

What qualifications you will need:

• Bachelor's degree in Business Administration, Computer Science, or other related fields - Required
• Master's degree in Healthcare related field (MSN, MBA or equivalent) or related field - Preferred
• 10+ years of experience in demonstrated experience and expertise in Patient Throughput, ensuring alignment with business objectives and product goals while fostering effective collaboration within cross-functional teams - Required
• 10+ years of experience in Clinical Leadership - Preferred
• 3+ years of experience in Product Ownership, Product Management or a related business role - Preferred
• Prior experience in delivering digital products, with significant domain (i.e., use case area) knowledge/expertise and experience working with and advocating for cross-functional teams with good relationships to stakeholders - Preferred
• Demonstrated experience leading teams with multiple skillsets to fulfill a complex and aspirational business objective - Required

Licenses, Certifications, & Training:

• Certified Scrum Product Owner or similar Agile certification – Preferred

Work Location/Schedule:

• Nashville, TN area (near Centennial Park)
• Onsite: M-F, 8am – 5pm

Travel Required:

• This job may require up to 25% travel.

Visa Sponsorship:

• Not offered, now or in the future

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Product Owner Patient Throughput opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.