Business Systems Analyst

Would you like to influence the way Akamai's business is operating using data driven decisions?

Do you thrive on creating innovative solutions to solve problems?

Join our dynamic Enterprise Applications team

Our Enterprise Applications team enables Akamai teams to deliver excellent support for Marketing and Web Content Development. Operating globally, the team collaborates across departments to optimize and automate workflows. By establishing a unified enterprise application framework, the team significantly contributes to Akamai's growth and achieves substantial cost savings.

Partner with the best

As a Business Systems Analyst, you'll work in a global environment and contribute to enterprise application integrations. You will own the responsibilities of business analysis end to end. You'll come up with innovative solutions for business problems and coordinate with development teams to implement them.

As a Business Systems Analyst Senior, you will be responsible for:

• Gaining thorough knowledge of Sales and Channels or Partners processes and functionalities is essential for effective operational performance.
• Fostering partnerships with internal stakeholders, understanding needs, collaborating on solutions, and facilitating requirement analysis, prioritization, communication, and validation for organizational improvements.
• Analyzing business challenges and opportunities to recommend solutions that align with requirements and help the organization achieve objectives.
• Ensuring accurate functional requirements are created and clearly presented to management and stakeholders for effective understanding and decision-making.
• Collaborating with developers, architects, managers, and business teams to ensure on-time delivery of quality solutions meeting specified business needs.
• Adapting swiftly, excelling in dynamic environments, mastering processes, leveraging technologies, and proactively completing tasks with dedication and efficiency.

Do what you love

To be successful in this role you will:

• Have 3 to 5 Years of relevant experience and a Bachelor/Master's Degree
• Possess at least 3+ years of relevant experience in BA roles focused on ERP or CRM systems implementation and support.
• Possess experience in Agile software development and familiarity with tools such as JIRA, Confluence, and others.
• Demonstrate good knowledge of SDLC, business processes and data analysis.
• Be familiar with Opportunity Management, Account Management, Lead Management etc. in CRM Systems.
• Utilize Salesforce.com expertise to establish processes supporting Sales and Channels Business Groups operations effectively and efficiently.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!