Quality Assurance Engineer

Position: Quality Assurance Engineer Under the supervision of the Manager of Delivery and Quality, the Quality Assurance Engineer will be a driving force in shaping the future of our clinical and patient-facing applications. As a key player, you’ll spearhead testing initiatives, ensuring the top-tier performance and reliability of our innovative applications. You are expected to think critically, be curious, and collaborate with our development teams and stakeholders to ensure the quality of product we are releasing. This role requires the ability to leverage your expertise and insights to design streamlined QA processes, implement them seamlessly with our tool suite, and champion ongoing refinements that contribute to heightened product quality and operational excellence.

If you are a highly motivated, adaptive individual with a passion for ensuring high product quality, we encourage you to apply for this unique role. This role supports a fully remote work team, with the expectation you are able work CST or EST hours.

Responsibilities

• Develop comprehensive test plans based on project requirements and specifications.
• Define testing strategies for Salesforce & custom applications, considering various aspects such as integration, data migration, and customization.
• Execute manual and automated test cases to verify the functionality and performance of applications.
• Identify, document, and track software defects through the development lifecycle.
• Perform regression testing to ensure the stability of existing functionalities after new releases.
• Create and maintain detailed test documentation, including test plans, test cases, and automated test scripts.
• Work closely with cross-functional teams, including developers, business analysts, and product owners, to understand project requirements.
• Communicate effectively with stakeholders to provide updates on testing progress, issues, and resolutions.
• Identify opportunities for process improvement within the QA process, create buy in and enact positive change.
• Exhibit excellent time management, organizational, and prioritization skills and an ability to balance and fulfill multiple priorities.

Position Requirements

• Bachelor’s degree in information technology, computer science, engineering or equivalent work experience
• Minimum of 3 years of prior work experience in a quality analyst, quality engineer, software engineer or similar role
• Knowledge of software development methodologies and quality assurance practices
• Communication and interpersonal skills, with the ability to work effectively in cross-functional teams.
• Problem-solving and critical thinking abilities
• Experience with healthcare industry preferred
• Experience with Salesforce preferred
• Project management skills and knowledge of project management methodologies (e.g., Agile, Scrum) is a plus
• Familiarity with HL7, FHIR, etc., is nice to have

Benefits

• Comprehensive Benefits - Medical, dental, and vision insurance, employee assistance program, employer-paid and voluntary life insurance, disability insurance, plus health and flexible spending accounts
• Financial & Retirement Support – Competitive compensation, 401k with employer match, and financial wellness resources
• Time Off & Leave – Paid holidays, flexible vacation time/PSSL, and paid parental leave
• Wellness & Growth – Work life assistance resources, physical wellness perks, mental health support, employee referral program, and BenefitHub for employee discounts

About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.