Digital Product Engineer Ii

Digital Product Engineer II

Davenport, IA

Who You Are

• Rapid innovator. A creator. You delight in tackling conceptual challenges and taking them all the way through prototyping to launch. You believe that speed and quality are not conflicting; that you can achieve both at the same time. You are analytical and can dissect complex data to make informed design decisions. You understand how your technical contributions will influence the viability of future products.
• Naturally curious. You are not satisfied with the “status quo”. You love learning how things work and you’re always looking for ways to innovate. You look for ways to add value beyond the basic requirements. You enjoy testing different concepts and strategies and tracking the results.
• Agile learner. You thrive on applying your knowledge and learning new technologies. You don’t believe in one-size-fits-all solutions. You adapt easily to meet the pace of a rapidly evolving research, development, and testing environment.
• Passionately customer-centric*.* You thrive on delighting customers. You feel ownership over everything you do. You are persistent and innovate to overcome challenges caused by the complex industrial environment and various interlocking standards. You pride yourself on efficient monitoring, strong documentation, and proper test coverage.
• Broad-thinking. In addition to having an intimate knowledge of core engineering fields, you understand how all the pieces fit together into integrated systems, and how they impact performance.
• Urgently meticulous. You have high attention to detail and take pride in high quality, error-free work. You understand the urgency around meeting deadlines and schedules. You identify and focus on the key few things that bring the most value to the organization.
• Team player. You believe that you can achieve more on a team — that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement. No matter what you are working on, the other members of the team can depend on the quality of your work.

Summary

Under the direction of the Product & Field Application Engineering Team Lead, the Digital Product Engineer II is responsible for ensuring the long-term, full life-cycle technical success of digital products (including software), both at customer sites and in the Grace factory.

Essential Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary.

• Work with the engineering team to evaluate, design, and test digital products, including software. Assist in certification efforts (UL, ATEX, IECEX, SIL, FCC/IC) related to new product innovation. (Product Engineering)
• Work with the product and engineering teams to ensure the long-term technical reliability of Grace Technologies digital products and software. Work with product, engineering, design, quality, and production teams to ensure that all digital products, new or revised, are fully tested. Investigate and resolve digital product design issues both before and after release. (Product Reliability)
• Identify, prioritize, and help resolve customer-facing digital product issues that escalate via RMA, support ticket, etc. Own closure of assigned support tickets. Provide remote or on-site application support and installation oversight for customers when needed. (Product Support)
• Develop and maintain deep technical knowledge of the company’s digital product line. Assist the product team in delivering successful new digital and software product introductions including specification creation and design review. Build the documentation required for shipping product. Identify product documentation deficiencies and work with marketing team to generate missing content. Help ensure the continued maintenance of a technical library for customer support. (Technical Documentation)
• Work with customers to assess their needs, engineer solutions, explain product offerings, and develop formal quotes / pricing proposals for technical sales opportunities. Represent Grace Technologies and engage with customers and vendors at assigned trade shows and other events. (Product Sales Support)
• Assist the product, embedded systems, and software teams in developing technical scopes and estimating timelines for projects. Work efficiently to meet deadlines and help ensure overall product project success. (Project Management)

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and be a team player through collaboration and keeping a positive and enthusiastic attitude. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Education and/or Experience

• Bachelor's degree in electrical engineering, computer engineering, or related field.
• Basic understanding of electrical/computer engineering including: schematic design of digital systems, PCB layout, PCA testing, and digital communications.

Required Qualifications

• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• Understanding of how to generate electrical CAD schematics and PCB layouts using an ECAD package (Altium preferred).
• Proficiency with lab-based debugging tools (multimeter, oscilloscope, logic analyzer, frequency generator, power supply, etc).
• Proficient in C, Python, and SQL.
• Proficient in serial communication protocol implementation (SPI, I2C, RS485 etc.)
• Proficient with code versioning tools such as Git.
• Excellent project management and organizational skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Qualifications

• Experience working in an industrial electrical environment (manufacturing or similar)
• Knowledge of relevant industry standards and regulations.
• Familiarity with product development processes and methodologies

Required Language and Reasoning Skills and Abilities

• Ability to read and interpret documents such as technical specifications, professional journals, blueprints, engineering change notices and procedure manuals.
• Ability to prepare reports, documentation, educational videos, and other technical content.
• Ability to communicate effectively (both in verbal and written form) with vendors, customers, and other employees of the organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk, or hear and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend, or reach above the shoulders. The employee must occasionally lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and risk of electrical shock. The noise level in the work environment is usually moderate.

Benefits

• Generous Responsible Time Off and Flexible Work arrangements
• Safe Harbor 401(k) plan
• Fitness Program
• Profit sharing opportunities
• Medical/dental/vision/life/disability insurance packages to fit your needs.
• Entrepreneurial Environment. Flexibility and ability to build a world-class business
• Weekly Happy Hours provided by Grace
• Ample supply of free snacks, fruit and gourmet coffee

Who We Are

Grace Technologies is the world leader in electrical safety product solutions that increase productivity and endeavor to exceed electrical workplace safety standards. Our unique business model made the GracePort® the most successful product of its kind with electrical distributors. We created a brand new product category called Permanent Electrical Safety Devices (PESDs). Moving forward, the new GraceSense™ product line is a marriage of preventative maintenance technology and personnel safety techniques. The company’s products are available around the globe via a distribution network and sales presence in 60+ countries.

Grace has been recognized as one of Iowa's Top Workplaces by The Des Moines Register every year since 2018.